Dental Practice Operations Manager

Be part of something bigger!

North Valley Family Dentist in Phoenix, AZ is adding a Dental Practice OperationsManager to our team!

About Our Team:

At North Valley Family Dentist, we take pride in being a comprehensive dental care practice where advanced technology meets genuine, personalized attention. Our dentists, hygienists, and assistants bring years of experience and a true passion for restoring and maintaining healthy smiles. We believe every patient deserves to feel valued, heard, and cared for, which is why we take the time to educate, guide, and recommend solutions tailored to their needs. No one here is just a name on a chart; we are committed to delivering dentistry done right through trust, compassion, and exceptional care.

Our team is truly the heart of our success. We've built a workplace where people enjoy coming in each day, supported by a friendly, easygoing atmosphere and strong teamwork. We laugh together, help one another, and make sure everyone feels included. Between our positive culture and our great benefits, this is a place where professionals thrive long‑term. As we continue to grow, we're excited to welcome new team members who want to be part of something special.

WHAT YOU'LL DO AS OUR DENTAL PRACTICE OPERATIONS MANAGER:

In this administrative management role, you are the operational engine: you manage the front desk, welcome patients, and coordinate schedules with intention; you verify insurance daily, guide treatment planning, and ensure billing, coding, claims, financial arrangements, and collections are accurate and transparent; you maintain inbox discipline by checking messages and responding to all inquiries, keep the doctor aligned on HR rules and management, and translate data into action by preparing monthly, quarterly, and yearly reports that drive improvements and reduce patient attrition; through it all, you keep communication crisp, the day on track, and the experience exceptional.

In this administrative management role, you will work a four-day workweek, Mon–Thurs, 7 am–5 pm.

WHAT WE'RE OFFERING OUR DENTAL PRACTICE OPERATIONS MANAGER:

• Competitive pay
• Medical, vision, life, and in‑house dental
• PTO, sick pay & holiday pay
• Monthly bonus
• A collaborative, energetic, family‑like work culture
• A team that values your leadership and trusts your decisions

APPLY IF YOU MEET THESE QUALIFICATIONS:

• 2+ years in Dental Practice Management
• 2+ years in Claims Processing

Preferred:

• 2 years of dental experience
• Ability to maintain strong patient relationships
• Detail‑oriented with a great personality
• Strong understanding of office flow and operations
• Ability to integrate coaching and offer constructive feedback
• Capable of being self‑starters who identify and solve problems
• Ability to ensure payment policies and collections are upheld
• Excellent verbal and written communication skills
• Consistently demonstrates a professional, patient‑focused attitude with the dentist, team, patients, and referring dentists

Meet the qualifications listed above? Then hit apply - we're ready for you! Use our initial application to become our Dental Practice Operations Manager today!