About This Opportunity

Join our dynamic dental practice as a Dental Office Specialist and become the welcoming face of our patient experience! In this pivotal front-office role, you'll manage all aspects of patient interactions—from scheduling and registration to insurance verification and financial counseling. If you're organized, bilingual, and passionate about delivering exceptional patient care in a fast-paced environment, we want to hear from you!

Key Responsibilities

• Manage patient appointment scheduling, cancellations, and rescheduling with accuracy and professionalism
• Conduct proactive patient outreach to remind patients of upcoming appointments and follow up on missed visits
• Answer and route multiple telephone lines efficiently, documenting messages accurately and ensuring timely follow-up
• Welcome and check in patients, ensuring complete and accurate registration documentation
• Verify insurance coverage and patient demographics; identify patients who qualify for financial assistance programs and Sliding Fee Discounts
• Process patient checkout, document follow-up appointments, and maintain organized medical records
• Collect co-payments and process cash transactions with accuracy and integrity
• Handle copying, faxing, and other administrative duties to support smooth office operations
• Collaborate with team members on special projects and contribute to team meetings

Required Qualifications

• Bilingual proficiency in English and Spanish (required)
• Minimum of 3 years of dental office experience
• Working knowledge of dental procedures and terminology
• Proven ability to thrive in a fast-paced, customer-centric environment
• Excellent communication and organizational skills
• Proficiency with computer systems, including Microsoft Office and dental management software (such as Athena Health)
• Professional demeanor with a positive attitude and strong team collaboration skills
• High school diploma or GED

Preferred Qualifications

• Texas Registered Dental Assistant (RDA) License
• Nitrous oxide sedation monitoring certification

Why Join Our Team?

We're looking for a dedicated professional who understands that exceptional patient care starts at the front desk. You'll be instrumental in creating a welcoming environment, managing our patient flow, and ensuring every interaction reflects our commitment to quality care. Your bilingual skills and dental expertise will be valued assets as we serve our diverse community in Magnolia, Texas.