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Dental Office Manager

Smile Jobs

Woodstock, GA

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JOB DETAILS
SKILLS
Accounts Payable, Accounts Receivable, Administrative Skills, Budgeting, Coaching, Communication Skills, Computer Skills, Cost Control, Customer Support/Service, Dental Technology, Dentistry, Detail Oriented, Employee Retention, Equipment Maintenance/Repair, Financial Analysis, Financial Operations, Financial Reporting, HIPAA (Health Insurance Portability and Accountability Act), Insurance Claims, Interpersonal Skills, Leadership, Maintain Compliance, Maintenance Services, Medical Records, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, OSHA, Office Equipment, Office Management, Organizational Skills, Patient Confidentiality, Payroll Administration, Performance Analysis, Performance Metrics, Performance Reviews, Practice Management Software, Problem Solving Skills, Profit & Loss, Record Keeping, Regulatory Requirements, Team Player
LOCATION
Woodstock, GA
POSTED
24 days ago

Dooley Dentistry is looking for an experienced, confident, patient-centered Dental Office Manager to join their team in Woodstock!

For over three decades, Dr. John K. Dooley, along with his staff, has stayed up-to-date on his knowledge of the latest in dental treatments and technologies of the digital dental world. Located at 355 Parkway 575, Woodstock, GA 30188. Our practice works to realize a shared vision of uncompromising excellence in dentistry.

If you love dentistry, believe in serving patients well, and want to be part of a team that holds high standards while supporting one another, we would love to connect with you!

Responsibilities:

  • Oversee daily office operations, including scheduling, patient flow, and front desk activities.
  • Develop and maintain office policies, procedures, and workflows.
  • Ensure compliance with OSHA, HIPAA, and other regulatory requirements.
  • Ensures staff maintains accurate patient records and protects patient confidentiality.

Financial & Business Functions:

  • Plays an active role in office accounts receivable, accounts payable, and payroll processes.
  • Oversee insurance verification, claims submission, and follow-up.
  • Monitor practice performance metrics and prepare financial and operational reports.
  • Assist in budgeting and cost-control initiatives.

Staff Leadership & Development:

  • Hire, train, and supervise front office and administrative staff.
  • Provide ongoing coaching and performance evaluation feedback.
  • Foster a positive, team-oriented environment that supports employee engagement and retention.

Patient Experience & Communication:

  • Address patient concerns promptly and professionally.
  • Ensure excellent customer service from initial contact to post-treatment follow-up.
  • Coordinate with clinical staff to maintain efficient appointment scheduling and minimize wait times.

Technology & Equipment Oversight:

  • Ensure practice management software is used effectively.
  • Coordinate maintenance and repair of office equipment.

Work Environment:

  • Full-time position, Monday–Thursday 8-5 (occasional evenings/weekends as needed).
  • Fast-paced clinical setting requiring multitasking and attention to detail.

Compensation & Benefits:

  • Competitive salary based on experience.
  • Benefits include health insurance, 401k plan, paid time off, and professional development opportunities.

Qualifications, Education, and Experience:

  • Minimum 3 years of dental experience is required
  • A bachelor’s degree is preferred or commensurate work experience in dental office management.
  • An understanding of financial analysis is required including exposure to a P&L and office KPI’s
  • Required computer literacy - Proficient with basic applications including MS Outlook, Teams, Word, Excel, and PowerPoint.
  • Excellent organizational, leadership, and problem-solving skills.
  • Strong interpersonal and communication abilities

About the Company

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