Dooley Dentistry is looking for an experienced, confident, patient-centered Dental Office Manager to join their team in Woodstock!
For over three decades, Dr. John K. Dooley, along with his staff, has stayed up-to-date on his knowledge of the latest in dental treatments and technologies of the digital dental world. Located at 355 Parkway 575, Woodstock, GA 30188. Our practice works to realize a shared vision of uncompromising excellence in dentistry.
If you love dentistry, believe in serving patients well, and want to be part of a team that holds high standards while supporting one another, we would love to connect with you!
Responsibilities:
- Oversee daily office operations, including scheduling, patient flow, and front desk activities.
- Develop and maintain office policies, procedures, and workflows.
- Ensure compliance with OSHA, HIPAA, and other regulatory requirements.
- Ensures staff maintains accurate patient records and protects patient confidentiality.
Financial & Business Functions:
- Plays an active role in office accounts receivable, accounts payable, and payroll processes.
- Oversee insurance verification, claims submission, and follow-up.
- Monitor practice performance metrics and prepare financial and operational reports.
- Assist in budgeting and cost-control initiatives.
Staff Leadership & Development:
- Hire, train, and supervise front office and administrative staff.
- Provide ongoing coaching and performance evaluation feedback.
- Foster a positive, team-oriented environment that supports employee engagement and retention.
Patient Experience & Communication:
- Address patient concerns promptly and professionally.
- Ensure excellent customer service from initial contact to post-treatment follow-up.
- Coordinate with clinical staff to maintain efficient appointment scheduling and minimize wait times.
Technology & Equipment Oversight:
- Ensure practice management software is used effectively.
- Coordinate maintenance and repair of office equipment.
Work Environment:
- Full-time position, Monday–Thursday 8-5 (occasional evenings/weekends as needed).
- Fast-paced clinical setting requiring multitasking and attention to detail.
Compensation & Benefits:
- Competitive salary based on experience.
- Benefits include health insurance, 401k plan, paid time off, and professional development opportunities.
Qualifications, Education, and Experience:
- Minimum 3 years of dental experience is required
- A bachelor’s degree is preferred or commensurate work experience in dental office management.
- An understanding of financial analysis is required including exposure to a P&L and office KPI’s
- Required computer literacy - Proficient with basic applications including MS Outlook, Teams, Word, Excel, and PowerPoint.
- Excellent organizational, leadership, and problem-solving skills.
- Strong interpersonal and communication abilities
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