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Dental Office Manager

RUSCH DENTAL GROUP LLC

Fishers, IN

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JOB DETAILS
SKILLS
Accounts Receivable, Administrative Skills, Billing, Budgeting, Coaching, Communication Skills, Credit and Collections, Dental Insurance, Expense Management, Financial Management, Financial Operations, Financial Systems, Insurance, Intel Product Family, Leadership, Office Management, Operations Planning, Organizational Skills, Patient Care, Performance Goal Setting, Performance Management, Performance Metrics, Performance Reviews, Performance Tuning/Optimization, Production Control, Scorecarding, System Operations, Team Building, Team Lead/Manager, Training/Teaching
LOCATION
Fishers, IN
POSTED
28 days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Training & development


About Us



We are a patient-focused, growth-oriented dental practice committed to delivering exceptional care and an exceptional patient experience. We are seeking an experienced Dental Office Manager who can lead our team, drive accountability, and help optimize practice performance.



Position Summary



The Dental Office Manager oversees daily operations, team leadership, patient experience, scheduling efficiency, financial systems, and operational performance. This role partners closely with the regional manager, doctors and team members to ensure a productive, organized, and positive office environment.



Office Schedule


Patient Care Hours:


  • Monday–Wednesday: 7:30 AM – 4:30 PM (with 1-hour lunch)
  • Thursday: 7:30 AM – 2:30 PM
  • Friday: Administrative / Leadership Day (no patient care)


Friday responsibilities may include team meetings, KPI and scorecard review, scheduling optimization, insurance follow-up, training, and operational planning.



Key Responsibilities



Leadership & Team Development


  • Lead and coach team members
  • Conduct daily huddles and monthly accountability meetings
  • Hire, onboard, train, and develop team members
  • Manage team performance reviews and goal setting

  • Operations & Patient Experience
    Oversee scheduling, patient communication, and service recovery
  • Ensure schedule utilization and provider productivity goals are met
  • Support treatment follow-up and recare systems
  • Resolve patient concerns professionally


Financial Management


  • Monitor production, collections, A/R, treatment acceptance, and scheduling KPIs
  • Oversee insurance workflows and billing systems
  • Review reports and identify growth opportunities
  • Manage expenses, supplies, and operational budgets


Qualifications


  • Minimum 2–3 years of dental office management or dental leadership experience
  • must have dental knowledge
  • Strong understanding of dental insurance, billing, collections, and scheduling
  • Experience with Eaglesoft is a must and Dental Intel and Peerlogic is preferred but not required
  • Strong leadership, communication, and organizational skills
  • Ability to manage KPIs/scorecards, team accountability, and practice growth

Compensation & Benefits


  • Competitive salary based on experience
  • Performance-based bonus opportunities
  • Paid time off and holidays including birthday pay
  • Continuing education and leadership development opportunities
  • 401k with match
  • Scrub allowance


To Apply:
 Please submit your resume along with a brief summary of your dental management experience and leadership style.

About the Company

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RUSCH DENTAL GROUP LLC