Dental Office Front Desk/Receptionist

Fitchburg Smiles

  • Fitchburg, Massachusetts
  • 8 days ago
  • $22–$28 Per Hour

Highlights

As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace6.

Numbers & Facts

LocationFitchburg, Massachusetts
Salary$22–$28 Per Hour

Description

Benefits:
  • Bonus based on performance
  • Paid time off
  • Parental leave
We are seeking a friendly and organized part-time Front Desk/Receptionist to join our dynamic dental team. As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service.Responsibilities:1. Greet patients and visitors in a warm and professional manner2. Schedule appointments, manage cancellations, and handle patient inquiries3. Accurately maintain patient records, both electronic and paper-based4. Handle phone calls, emails, and messages in a timely and professional manner5. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace6. Collaborate with dental staff to ensure seamless patient care7. Maintain confidentiality and adhere to HIPAA guidelinesRequirements:1. High school diploma or equivalent required; degree in business administration or related field preferred2. Previous experience in customer service or front desk role, preferably in a dental or medical setting3. Excellent communication, organizational, and interpersonal skills4. Ability to work part-time schedule ( specify hours/days)5. Proficient in dental software and Microsoft OfficeWhat We Offer:1. Competitive hourly rate2. Opportunity to work in a friendly and dynamic team environment3. Professional development opportunities, including training in dental software and procedures4. Flexible scheduling to accommodate your needsOur Office Culture:Our dental office values exceptional patient care, teamwork, and continuous improvement. We strive to create a warm and welcoming environment for our patients, and we're looking for a Front Desk/Receptionist who shares our passion for delivering outstanding service.Ideal Candidate:1. Friendly and approachable demeanor2. Strong communication and interpersonal skills3. Ability to multitask and prioritize tasks4. Attention to detail and organizational skills5. Ability to work effectively in a team environmentHow to Apply:If you're a motivated and patient-focused individual looking for a part-time opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!
Compensation: $22.00 - $28.00 per hour

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