We are seeking a friendly and organized part-time Front Desk/Receptionist to join our dynamic dental team. As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service.Responsibilities:1. Greet patients and visitors in a warm and professional manner2. Schedule appointments, manage cancellations, and handle patient inquiries3. Accurately maintain patient records, both electronic and paper-based4. Handle phone calls, emails, and messages in a timely and professional manner5. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace6. Collaborate with dental staff to ensure seamless patient care7. Maintain confidentiality and adhere to HIPAA guidelinesRequirements:1. High school diploma or equivalent required; degree in business administration or related field preferred2. Previous experience in customer service or front desk role, preferably in a dental or medical setting3. Excellent communication, organizational, and interpersonal skills4. Ability to work part-time schedule ( specify hours/days)5. Proficient in dental software and Microsoft OfficeWhat We Offer:1. Competitive hourly rate2. Opportunity to work in a friendly and dynamic team environment3. Professional development opportunities, including training in dental software and procedures4. Flexible scheduling to accommodate your needsOur Office Culture:Our dental office values exceptional patient care, teamwork, and continuous improvement. We strive to create a warm and welcoming environment for our patients, and we're looking for a Front Desk/Receptionist who shares our passion for delivering outstanding service.Ideal Candidate:1. Friendly and approachable demeanor2. Strong communication and interpersonal skills3. Ability to multitask and prioritize tasks4. Attention to detail and organizational skills5. Ability to work effectively in a team environmentHow to Apply:If you're a motivated and patient-focused individual looking for a part-time opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!
About Us
At Fitchburg Smiles, we are proud to have been serving the Fitchburg community for over 6 years, providing top-notch dental care to patients of all ages. Our state-of-the-art dental practice is dedicated to delivering exceptional service, unparalleled quality, and personalized attention to each and every patient.Our Mission: Your Health and HappinessAt Fitchburg Smiles, our mission is to provide exceptional dental care that exceeds our patients’ expectations. We are committed to building long-term relationships with our patients, based on trust, respect, and open communication.