Welcome to James W. Childress DDS, Inc.! Located in Davis, CA, our prestigious 2-doctor practice has been proudly voted the Best Dentist in Yolo County 25 years in a row. We operate as a premier Fee-For-Service (FFS) practice, supported by an incredible, full team dedicated to delivering top-tier cosmetic, family, and general dentistry.
We take great pride in our high-end, supportive, and comfortable office environment. If you want to work with an elite team that treats patients like family, we want to hear from you!
Position Title: Insurance Coordinator
Employment Category: Full-Time
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Pay Type: Hourly
Compensation Range:$23.00- $27.00 DOE
Incentive:Immediate Hire! ---
Dr. Childress offers a robust, highly competitive benefits package for our full-time team members, including:
401(k) Retirement Plan
Comprehensive Health Care Coverage
Paid Time Off (PTO)
Paid Sick Time
Dental Care benefits
As our Insurance Coordinator, you will own the end-to-end insurance process to ensure clear transparency for our patients and seamless revenue flow for our Fee-For-Service practice. Core duties include:
Insurance Verification: Pre-verifying out-of-network and FFS dental insurance benefits prior to patient appointments.
Claims Management: Submitting comprehensive dental insurance claims quickly and accurately; including digital X-rays, narrative attachments, and intra-oral images.
Accounts Receivable & Appeals: Monitoring outstanding insurance aging reports, tracking unpaid claims, and aggressively appealing denials.
Patient Financial Consulting: Explicitly detailing out-of-pocket costs and explaining out-of-network breakdowns to patients with clarity and empathy.
Front Office Support: Collaborating with the New Patient and Schedule Coordinators to maintain an efficient front desk workflow.
Experience: Minimum 1–2 years of experience managing dental insurance processing, billing, or claims allocation.
Industry Knowledge: Deep understanding of dental codes (CDT codes), insurance terminology, and how out-of-network/FFS reimbursement operates.
Traits: Exceptional communication skills, strict attention to detail, and a warm, professional phone presence.
Software: Proficiency with dental practice management software (e.g., Dentrix, Dentech, or similar platforms).
Background: Previous experience handling high-volume claims in a boutique or private practice setting.
We are looking to fill this role immediately. Please submit your updated resume detailing your dental front-office or insurance tracking experience. We look forward to meeting the next elite addition to our team!