Billing, Calendar Management, Co-Payments, Data Entry, Dental Insurance, Medical Office, Medical Records, Plan Meetings, Scripting (Scripting Languages), Telephone Skills, Vision Plan, Voice Mail
Our Dental Front Office Specialist is responsible attending to all patients in a positive, professional manner both in person and on the phone. Accountable for coordinating schedules, appointments and contribute to the success of an efficient office.
Schedule: Monday through Thursday
What You'll Do:
- Greet all patients using scripts and office protocol, answer and manage all incoming calls.
- Schedule patients for new/returning/follow-up appointments and provides all necessary information to prepare them for appointments and procedures. Insurance verification with carriers and patients.
- Verify and update patient information, inform patients of policies, enter data into the system.
- Confirm upcoming appointments and recalls, fill in cancellations and no-shows.
- Verifies authorizations and accepts or transmits fax information for needed physician patient information
- Collects co-payments at time of service, ensure proper billing.
- Check fax/phone/voicemail/email consistently for updates.
Skills and Experience:
- Minimum 1 year of experience working in a Dental or medical Front Office highly preferred
- Working knowledge of dental terminology and insurance helpful
Benefits:
- Medical (as low as $68/month), Dental, and Vision Insurance
- Vacation, Sick, and Holiday paid time off
- 401k with Company Match
In support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We choose NOT to hire tobacco and nicotine users, includes vaping/e-cigarettes.
Monday through Thursday