Dental Assistant/Front Office Hybrid

Affordable Care

Silverdale, WA

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JOB DETAILS

SKILLS

Administrative Skills, Aftercare, Billing, Calendar Management, Clinical Support, Communication Skills, Customer Support/Service, Dental Ceramics, Dental Insurance, Dentistry, Documentation, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, High School Diploma, Implants, Infection Control, Insurance, Insurance Claims, Inventory Management, Lift/Move 50 Pounds, Medical Records, Medical Treatment, Microsoft Office, Multitasking, Network Routers, OSHA, Operations Management, Oral Surgery, Patient Assessment, Patient Care, Patient Care Denials, Patient Confidentiality, Patient Education, Presentation/Verbal Skills, Radiography, Record Keeping, Reimbursement, Schedule Development, State Laws and Regulations, Sterilization, Telephone Skills, Time Management, Writing Skills

LOCATION

Silverdale, WA

POSTED

15 days ago

**JOB PURPOSE:** **The Dental Assistant/Front Office Assistant is a dual role supporting the dentist and team in delivering quality patient care while also managing front office operations. Responsibilities include setting up and breaking down rooms, taking x-rays and impressions, providing post-op instructions, and assisting chairside as permitted by state regulations. Front office duties include answering calls, scheduling, patient check-in/out, discussing treatment and financial arrangements, and managing insurance billing to ensure timely, accurate claims and maximum reimbursement.** **ESSENTIAL FUNCTIONS:** + Manage phones, scheduling, patient check-in/out, and calendar coordination. + Collect and process payments; handle insurance verification, claims, and financial arrangements. + Maintain patient confidentiality and ensure HIPAA/OSHA compliance. + Educate patients on procedures, treatment options, office policies, and aftercare instructions. + Support the dentist during procedures, including oral surgery, impressions, x-rays, and denture adjustments (within state guidelines). + Prepare and maintain treatment rooms, sterilize instruments, and uphold infection control standards. + Maintain accurate patient records, treatment routers, and documentation as directed. + Manage supply inventory, order materials, and assist with office preparation and daily cleaning duties. + Provide excellent patient service to ensure a positive experience and smooth office flow. + Perform additional duties as assigned to support clinical and administrative needs. **EDUCATIONAL REQUIREMENTS:** + High School Diploma + Active DA and X-ray certification **GENERAL KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES:** + Strong verbal and written communication skills. + Knowledge of dental/medical insurance processes, including verification, claims, appeals, and denial management. + Proficient in Microsoft Office; experience with dental software (Dentrix preferred). + Excellent organization, time management, and multitasking abilities in a high-volume environment. + Minimum one year of experience assisting with dentures and/or implants. + Ability to sit, stand, bend, and lift up to 50 lbs as required. + Work performed in a clinical setting with some exposure to hazards; adherence to safety protocols required. **Benefits** We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the **training** needed to provide you with the support you need to do your job well. **Additional benefits include** , group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options. **About Affordable Care** Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. **Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers.** From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ). \#ADIAux **Job Details** **Pay Type** Hourly **Hiring Min Rate** 25 USD **Hiring Max Rate** 30 USD **Job Category** Practice Staff

About the Company

Affordable Care

INDUSTRY

Other/Not Classified