Staff Assistant II

The Intersect Group

Columbus, GA

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JOB DETAILS

SKILLS

Claims Processing, Communication Skills, Data Quality, Detail Oriented, Document Management, Documentation, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Identify Issues, Insurance Documentation, Leadership, Maintain Compliance, Medical Record System, Medical Records, Multitasking, Operational Support, Operations Processes, Organizational Skills, Patient Care Denials, Records Management, Regulatory Compliance, Reimbursement, Team Player, Time Management

LOCATION

Columbus, GA

POSTED

7 days ago

Role Summary
The Staff Assistant II plays a key role in supporting denials operations by ensuring accurate handling of medical records, documentation, and administrative workflows. This position directly contributes to efficient claim processing and improved reimbursement outcomes through timely and organized execution.

In this role, you will manage documentation intake, verify data accuracy, and support operational processes that keep accounts moving forward. You will work closely with internal stakeholders to maintain workflow efficiency, ensure compliance standards are met, and identify issues that require escalation or resolution.

Key Responsibilities
Retrieve, upload, and manage medical records within internal systems
Document incoming correspondence and maintain accurate recordkeeping across accounts
Verify completeness and accuracy of all documentation prior to processing
Ensure required data is properly loaded at account placement
Prepare and submit documentation to insurance payers as needed
Obtain additional records or information from providers and patients to support claim handling
Coordinate with internal teams to support timely account processing and workflow execution
Escalate documentation issues or trends to leadership as appropriate

Key Requirements
1 to 3 years of experience in healthcare operations, medical records, or data handling preferred
High School Diploma or GED required, additional education or coursework preferred
Experience working with EHR or EMR systems and handling medical documentation
Proficiency with Microsoft Office and data entry or documentation systems
Strong understanding of documentation accuracy and compliance standards including HIPAA
Excellent attention to detail and ability to manage multiple priorities
Strong organizational and time management skills
Effective communication skills with the ability to collaborate across teams

About the Company

The Intersect Group

The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.

COMPANY SIZE

500 to 999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2006