Denials & Accounts Resolution Specialist

We are seeking a detail-oriented and motivated Accounts Receivable Specialist with a strong background in insurance and finance. This role is responsible for managing incoming payments, reconciling accounts, resolving discrepancies, and ensuring timely and accurate collection of outstanding receivables. The ideal candidate understands financial workflows and has experience working with insurance carriers, claim processing, or reimbursement posting.

Process, post, and reconcile payments from customers, insurance carriers, and third-party payers.

Review accounts for accuracy and ensure payments are applied correctly.

Monitor aging reports and follow up on past-due accounts.

Contact customers, insurers, or internal departments to resolve payment discrepancies or missing information.

Research and reconcile claim denials, short-pays, or misapplied payments.

Prepare daily, weekly, or monthly AR reports as required.

Maintain accurate financial records and documentation.

Assist with month-end closing processes and account reconciliations.

Collaborate with billing and finance teams to improve AR workflows and reduce outstanding balances.

Ensure compliance with company policies, insurance regulations, and financial guidelines.

Requirements

Financial accuracy and analytical skills

Knowledge of insurance billing and reimbursement processes

Strong organizational and follow-up skills

High school diploma required, Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred.

1-3 years of experience in Accounts Receivable, billing, or finance

Background working with insurance payments, claims, explanations of benefits (EOBs), or reimbursement posting is strongly preferred.

Solid understanding of financial processes, accounting basics, and AR workflows.

Proficiency with billing or accounting systems; experience with ERP systems is a plus.

Strong Excel skills (sorting, filtering, formulas, pivot tables preferred).

Exceptional attention to detail and accuracy.

Strong communication and problem-solving abilities.

Ability to manage multiple tasks and meet deadlines.