Delivery Operations Leader - Quantum Strategic Partnerships

International Business Machines Corp

Yorktown Heights, NY

JOB DETAILS
SKILLS
Academic Research, Alliance/Partner Management, Best Practices, Business Practices, Contract Management, Cost Modeling, Documentation, Ecosystems, Emerging Technology, Finance, Financial Management, Financial Metrics, Financial Reporting, Fortune 500 Customers, IBM Product Family, IP (Internet Protocol), Industry Standards, Intellectual Property (IP), Leadership, Legal, Legal Support Skills, Maintain Compliance, Model Validation, New Drug Application, Pricing, Problem Solving Skills, Process Improvement, Product Pricing, Purchasing/Procurement, Quantum Computing, Regulatory Requirements, Reporting Dashboards, Resource Utilization, Statement of Work (SOW), Time Management
LOCATION
Yorktown Heights, NY
POSTED
30+ days ago

IBM Quantum is an industry-first initiative to build universal quantum computers for business engineering and science. This effort includes advancing the entire quantum computing technology stack and exploring applications to make quantum broadly usable and accessible.

With a worldwide network of Fortune 500 companies, academic institutions, researchers, educators, and enthusiasts, we are committed to driving innovation for our partners in the IBM Quantum Network and the Qiskit Community.

Within IBM Quantum, the Quantum Innovation Centers (QIC) Team is an elite team serving our partners as they research quantum computing solutions for their most pressing business challenges. We keep our partners up to date with the latest technical advances and ensure they are empowered to use our software and services. We engage with our partners on strategic topics ranging from education curriculums to hackathons, industry outreach, and building national ecosystems.

The Quantum Innovation Centers (QICs) are a large subset of premium partners with efforts across the four ecosystem pillars: Quantum as a Tool, Workforce and Education, Research, and Ecosystem Development.

Job Description: Operations Lead

In the role of Operations Lead, you will be part of this team and will be responsible for the operational success of multiple client engagements across these pillars.

Responsibilities:

  • Contract & Agreement Management • Draft, review, and execute Statements of Work (SoWs), NDAs, and IP agreements in alignment with contractual framework and organizational standards. • Coordinate with legal and procurement teams to ensure timely and compliant contracting.
  • Pricing & Financial Oversight • Work with Engagement Lead to develop pricing models and validate cost structures for partnership agreements. • Track and report financial commitments, including in-kind contributions and FTE allocations.
  • Governance & Compliance • Ensure adherence to IP policies, confidentiality requirements, and regulatory standards. • Maintain accurate documentation and audit-ready records for all agreements.
  • Operational Tracking & Reporting • Monitor resource utilization, FTEs, and in-kind contributions across projects. • Prepare dashboards and reports for leadership on operational and financial metrics.
  • Business Best Practices & Process Improvement • Apply industry-standard operational and financial best practices to ensure efficiency and scalability. • Identify and implement process improvements to streamline workflows and enhance partner experience.
  • Cross-Team Collaboration • Work closely with Engagement Leads and researchers, internal and external, to ensure smooth execution of partnership deliverables. • Coordinate with internal operations teams, finance, legal, and procurement to align processes and resolve issues promptly.

About the Company

I

International Business Machines Corp

At IBM, you don’t need a degree to shape the future. Just bring your skills—and your passion. To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate.

Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems. Let’s get to work.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1911
WEBSITE
http://www-03.ibm.com/employment/us/