Delivery Manager

• Own scope, timelines, quality, and risk end-to-end, with no ambiguity on accountability
• Ensure commitments are realistic, clearly defined, and consistently met
• Maintain a proactive stance on risk — identify issues early, track rigorously, and always have mitigation options ready
• Manage dependencies across the core programme and related initiatives; maintain a clear view of the wider programme landscape
• Drive governance cadences that are effective without being bureaucratic

• Keep stakeholders informed with clear, concise, and regular updates — no surprises
• Build trust and confidence with client stakeholders through consistency, transparency, and follow-through
• Manage expectations proactively; surface risks and issues early rather than reactively
• Ensure alignment between business stakeholders, delivery teams, and senior leadership
• Escalate risks and blockers decisively, with recommended paths forward

• Remove blockers and create the conditions in which teams can execute effectively
• Trust your team and foster a culture of accountability, autonomy, and continuous improvement
• Champion a progressive, iterative delivery approach — avoid reactive or fire-fighting patterns
• Ensure teams have the clarity, tools, and support they need to deliver quality outcomes

• Drive delivery that is aligned to business outcomes and stakeholder value — not just milestone tracking
• Ensure programme goals translate into tangible, measurable results for the client
• Maintain the strategic thread between day-to-day delivery and the broader transformation objectives

• Proven track record delivering large-scale,complex, multi-year technology programmes
• Experience in financial services or insurance technology — ideally within TPA, life, health, or annuity administration
• Strong command of delivery frameworks (Agile, hybrid, or scaled) and governance best practices
• Excellent stakeholder management skills — comfortable engaging at C-suite and programme board level
• Demonstrated ability to manage risk rigorously, with a forward-looking, solutions-oriented approach
• Experience managing distributed teams of 15–25 people across technical and functional workstreams
• High-quality written and verbal communication — able to distil complex delivery status into clear, actionable narratives

• Familiarity with core administration system modernisation or platform migration programmes
• Experience working in a consulting or professional services environment
• Exposure to cross-programme dependency management and portfolio-level reporting
• Relevant certifications: PMP, PgMP, SAFe, or equivalent

Flexible work from home options available.