The role of the Delivery Driver/Team Member is to serve guests by delivering a quality customer experience with a welcoming and friendly attitude while ensuring that the food presentation, packaging and quality is top level for every Guest interaction. This role is a critical piece of our daily operation and controls the speed and friendliness of service we provide to our guests within the store and at our guest’s home and/or business. You will be a member of the Chick-fil-A family and will help uphold our high standards of presentation, service, and care. The ideal candidate must be able to execute Chick-fil-A hospitality with our guests in a caring way. Clear and excellent communication skills via our delivery app are paramount to help us continue to meet our guest's expectations outside of the Restaurant.
Responsibilities:
- Deliver quality customer experience. (Excellent food /Guest interactions)
- Contribute a positive attitude to staff morale
- Prepare, assemble and serve products
- Courteously greet guests, take orders, explain and suggest menu items
- Ensure that products and guest experience are consistent with our brand, culture, and standard of excellence
- Maintain a well-groomed and clean appearance
- Must be able to stand for extended periods of time
- Deliver quality products to our guest’s front door and/or workplace
- Execute safe driving best practices when operating delivery vehicles for meal deliveries with a sense of urgency
- Ensure customer satisfaction by protecting and upholding our brand at all times as you attend to customer concerns as they arise on a delivery
- Maintain Operational Excellence in vehicles and delivery assembly area (cleanliness, speed and accuracy, taste of food, and attentive & courteous) at all times
- Other duties as assigned
Qualifications and Requirements:
- Must be at least 21 years of age upon hire date
- Must have a working smartphone with a data plan and GPS
- Must have a valid state-issued driver's license
- Must provide a Current driving record for review upon hire date
- Dependable
- Servant Spirit with a strong sense of stewardship
- Honesty/Integrity
- Ability to multi-task and work at a fast pace
- Ability to work in a Team Environment
- Ability to use good judgement while operating any company vehicle
- Display courteous, safe, and proper driving etiquette at all times
- Prior restaurant | customer service experience and delivery experience is not required but is preferred.
- Must be able to lift up to 25lbs
Our Benefits Include:
- No experience necessary
- Competitive Pay
- Delivery Tips added to payroll (Tips are never guaranteed)
- Scholarship Opportunities
- Flexible scheduling (and closed on Sundays)
- Advancement Opportunities
- Employee Meal Program
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Benefits
Tips, Referral program, 401(k), Employee discount, Paid training, Flexible scheduleJob Type
Full time, Part time