Best Practices, Communication Skills, Customer Satisfaction, Customer Support/Service, Delivery Driving, Detail Oriented, Driver's License, Food Delivery, Food Flavor, Food Safety, Food Services, GPS (Global Positioning System), Leadership, Performance Management, Performance Metrics, Problem Solving Skills, Regulations, Restaurant, Safety/Work Safety, Scholarship, Smartphones, Team Lead/Manager, Team Player, Time Management
LOCATION
Corpus Christi, TX
POSTED
16 days ago
The Delivery Driver is responsible for ensuring that food and services are delivered to guests in a manner that reflects the purpose and quality requirements of Chick-fil-A, Inc., as well as the mission, vision and values of Chick-fil-A Calallen. The Delivery Driver must be able to execute Chick-fil-A hospitality with our guests in a respectful and caring manner while ensuring safe driving standards are met. The Delivery Driver is accountable for achieving high performance in the following areas: Overall Guest Satisfaction, On-time Deliveries and Order Accuracy. Clear and excellent communication skills via our Chick-fil-A Delivery app are paramount to help us continue to meet our guest's expectations outside of the Restaurant.
Position Type:
Full-time and Part-time
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Additional benefits for full-time Team Members
Delivery Driver Responsibilities:
Delivers food to guests in a friendly manner while adhering to food safety and hygiene guidelines, as well as safe driving standards
Represents Chick-fil-A as a brand ambassador by embracing and demonstrating our values and our culture at the highest level at all times
Engages and connects with guests by executing Winning Hearts Everyday principles, including Core Four Behaviors and 2nd Mile Service
Executes safe driving best practices when operating delivery vehicles and observes traffic rules and regulations
Ensures customer satisfaction by protecting and upholding our brand at all times when attending to customer concerns as they arise on a delivery
Maintains Operational Excellence in vehicles and delivery assembly area (cleanliness, speed and accuracy, taste of food, and attentive & courteous) at all times
During downtime, restocks the delivery, front counter and drive-thru workspaces, dining room condiment stations, and restrooms as needed
Adheres to Chick-fil-A rules and dress code at all times
Follows the leadership direction provided by the Delivery Team Leader(s) and/or Beyond the Restaurant Director
Answers guest questions and obtains the assistance of Leadership, as needed
Communicates any guest concerns or special requests to the Delivery Team Leader and/or Beyond the Restaurant Director
Resolves guest concerns in a manner that maintains the honor, dignity and respect of the guest
Stewards resources effectively to ensure that performance metrics such as target food and labor costs are met
Assists fellow Team Members when finished with assigned duties to ensure guests receive a caring experience
Ensures the safety of guests and teammates by evaluating the environment for hazardous elements and addressing issues in a timely manner
Ensures assigned duties are completed by end of shift and ensures restaurant needs are communicated to the next shift
Completes other duties as assigned
Qualifications and Requirements:
Loves serving and helping others
Customer service oriented
Detail-oriented
Must have a working smartphone with a data plan and GPS
Must have a valid state-issued driver's license
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Ability to pass an in-house driving test with Delivery Leader
Ability to complete repetitive tasks with few breaks
Working Conditions:
Works in a fast-paced environment
Operates company vehicles and at times personal vehicle
Regularly engages with guests
Shifts may include morning, evenings, weekends and holidays as well as working outdoors
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by, Denise Martinek, an independent, franchised Operator who invests in the future of her Team Members and gives back to her community.
Benefits
Tips, Flexible schedule, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k) matching, Employee discount, Other
Job Type
Full time, Part time
Schedule
Day shift, Night shift, Weekend availability, Holidays