Delivery Assurance Coordinator

Cyient Ltd

East Hartford, CT

JOB DETAILS
SALARY
$55,000–$60,000 Per Year
SKILLS
Aerospace and Defense, Communication Skills, Detail Oriented, ERP (Enterprise Resource Planning), Government Contracts, Logistics, Logistics Processes, Management of Information Systems/Technology (MIS), Materials Tracking, Microsoft Excel, Microsoft Office, Microsoft Outlook, Operational Support, Operations Management, Organizational Skills, Problem Solving Skills, Process Management, Purchasing/Procurement, Repair Orders, SAP, SAP ECC (fka SAP R/3 and SAP ERP), Supply Chain, Systems Maintenance, Time Management, United States Citizen, Vendor/Supplier Management
LOCATION
East Hartford, CT
POSTED
26 days ago

Delivery Assurance Coordinator - Commercial Assets

Salary: 55k-60k

Aftermarket Operations has an opening for a Delivery Assurance Coordinator to support Purchasing and Inventory operations focused on vendor Work-in-Progress (WIP), repair order tracking, and material movement activities for commercial aerospace assets. This role works closely with vendors, repair facilities, logistics providers, and internal teams to support timely delivery, accurate system updates, and visibility of critical material movement.

Role Responsibilities

The Delivery Assurance Coordinator supports vendor management, shipment tracking, and delivery assurance activities, including:

  • Coordinating shipment tracking activities between vendors, repair facilities, carriers, and internal stakeholders to support timely material movement and delivery.
  • Monitoring repair orders, vendor WIP, and delivery schedules within SAP and internal reporting systems to ensure accurate status visibility.
  • Investigating and resolving shipment discrepancies, delays, mis-shipments, and logistics issues impacting material availability.
  • Supporting inbound and outbound logistics activities, including tracking critical parts and coordinating customs-related issues.
  • Maintaining accurate transactional and reporting data related to repair orders, airway bills, and shipment status.
  • Communicating status updates on open and critical material requirements to Purchasing and operational stakeholders.
  • Expediting urgent material requirements and supporting rapid issue resolution to minimize operational impact.

Basic Qualifications

  • 1-3 years of experience in supply chain, logistics, delivery assurance, or related operational support environments.
  • Strong attention to detail with the ability to manage high-volume transactional work accurately.
  • Experience working in fast-paced, operations-focused environments with quick turnaround expectations.
  • Proficiency with Microsoft Office applications, particularly Excel and Outlook.
  • Strong organizational and communication skills with the ability to coordinate across multiple stakeholders.
  • U.S. Citizenship required due to government contracts.

Preferred Qualifications

  • Experience with SAP or similar ERP systems.
  • Experience supporting aerospace, repair operations, vendor management, or material operations environments.
  • Familiarity with repair order tracking, vendor WIP management, and logistics coordination processes.
  • Bachelor's degree in Supply Chain, Business, Engineering, or equivalent experience.

About the Company

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Cyient Ltd

At Cyient, we work towards improving the daily lives of people with unwavering focus. From a quieter flight to a safer train journey, a more reliable energy supply, or a quicker internet connection, we provide engineering, manufacturing, geospatial, network and operations management services to industry leaders across the globe.  Our 15,000 associates are located in more than 21 countries, supporting 12 industries, including aerospace, rail transportation, power generation, telecommunications and medical technology.  With a sound track record of growth and profitability, we are committed to developing a sustainable society and actively promoting education and inclusive growth initiatives in our local communities.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Engineering Services
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance, Military Leave
FOUNDED
1991
WEBSITE
https://www.cyient.com/about-us/who-we-are/