Deli Manager

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Purpose

The Deli Manager is responsible for directing and coordinating all activities of the Deli Department to achieve sales, labor, customer service, food safety, inventory, and profitability goals. The Deli Manager leads department associates, oversees food preparation and merchandising operations, ensures compliance with food safety and sanitation standards, and delivers an exceptional customer experience through quality products and service excellence.

Key Responsibilities Leadership & Team Development

• Recruit, interview, train, coach, and develop Deli Department associates.
• Schedule associates to support production, customer service, and operational needs.
• Provide performance coaching, recognition, and corrective action when appropriate.
• Foster a culture of accountability, teamwork, inclusion, and customer service excellence.
• Develop associates for future growth opportunities and succession planning.

Customer Service

• Deliver exceptional customer service and promote a customer-first culture.
• Assist customers with product selection, catering requests, special orders, and meal solution recommendations.
• Resolve customer concerns and service issues promptly and professionally.
• Promote customer loyalty through superior service and product knowledge.
• Maintain a welcoming and customer-focused department environment.

Department Operations

• Oversee daily Deli Department operations, including food preparation, production, merchandising, inventory management, and replenishment.
• Ensure service cases, displays, and grab-and-go areas remain fully stocked and visually appealing.
• Monitor inventory levels and order products and supplies as needed.
• Ensure accurate pricing, signage, and promotional execution.
• Coordinate production schedules to meet customer demand while minimizing waste.
• Ensure department cleanliness and operational readiness throughout the day.

Product Quality & Food Safety

• Maintain the highest standards of food quality, freshness, and presentation.
• Monitor food preparation, handling, storage, labeling, and rotation procedures.
• Ensure compliance with food safety, sanitation, and health regulations.
• Conduct regular inspections to verify adherence to company standards.
• Ensure associates consistently follow safe food handling practices.

Merchandising & Sales Growth

• Execute company merchandising plans, seasonal programs, and promotional events.
• Create attractive displays that maximize product visibility and sales.
• Analyze department sales and identify opportunities for growth.
• Promote featured items, meal solutions, catering offerings, and seasonal products.
• Develop action plans to achieve sales and profitability objectives.

Financial Management

• Manage department labor, expenses, inventory, and shrink.
• Monitor departmental financial performance and key performance indicators.
• Ensure efficient labor scheduling and productivity.
• Maintain inventory accuracy and ordering effectiveness.
• Implement strategies to improve department profitability and operational performance.

Safety & Compliance

• Maintain a safe environment for customers and associates.
• Ensure compliance with company policies and operational procedures.
• Support shrink reduction and asset protection initiatives.
• Ensure department equipment is operated safely and maintained properly.
• Adhere to all local, state, and federal regulations.

Knowledge, Skills & Abilities

• Strong leadership and associate development skills.
• Excellent customer service and communication abilities.
• Knowledge of deli operations, food preparation, merchandising, inventory management, and food safety practices.
• Understanding of sanitation standards and regulatory compliance requirements.
• Ability to analyze sales reports and operational metrics.
• Strong organizational, planning, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with retail technology, inventory systems, and ordering platforms.

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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