Communication Skills, Cook Dishes, Customer Experience, Customer Support/Service, Diversity, Food Production, Food Safety, Ingredient Preparation, Leadership, Mathematics, Meet Sales Quota, Quality Assurance, Quality Metrics, Quality Monitoring, Regulations, Resolve Customer Issues, Sales, Team Player, Time Management
*The role of a Deli Clerk:*
-A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
-As a Deli team member, you will establish and maintain a safe and clean environment that encourages our customers to return.
-Deli Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards.
-Most importantly, as a Deli team member you should demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.
*What you'll get from us:*
Comprehensive Benefits: Healthcare, Emotional, Financial, and More:
-The Kroger Family of Companies offers a wide range of health care coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, to associates through company plans or collective bargaining agreement plans.
-Paid time off such as vacation and sick leave.
RESPONSIBILITIES *As a Deli Clerk you will:*
* Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests
* Measure, prepare, and mix ingredients according to the recipe, using a variety of kitchen utensils and equipment such as fryers and slicers
* Ensure that all the deli items are labeled, dated, covered, rotated, and monitored for quality and freshness
* Gain and maintain knowledge of products sold within the deli department and be able to respond to questions and make suggestions about products
* Provide excellent customer service, address the needs of customers in a timely and effective manner, and model suggestive selling techniques
* Adhere to all food safety regulations and guidelines
* Be asked to perform the essential functions of this position and other duties as assigned by the store leadership with or without reasonable accommodation
QUALIFICATIONS *What we need from you:*
* Outstanding customer service skills
* Desire to gain an understanding of food production and basic cooking techniques
* Effective communication skills and willingness to work as part of a team
* Strong work ethic and ability to work in a fastpaced environment with a sense of urgency
* Good basic math skills
* Ability to obtain current food handlers permit once employedK
Kroger Family of Companies