Decision Support Coordinator

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Senior Financial Reporting Analyst / CSS Coordinator with TriStar Health you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

The Senior Financial Reporting Analyst / DSS Coordinator will be responsible for providing strategic reporting and analytics to hospital and division leadership by analyzing operational volumes, expense & service utilization, and the competitive position in the marketplace.

In collaboration with the DSS Leaders, Strategic Planning Directors and facility administrators, the DSS Coordinator will act as a strategic informational resource for hospitals and Division teams by providing ongoing reporting and analysis on key business and operations measures. Coordinators will support multiple hospitals simultaneously and have the assistance of DSS Analysts to provide the needed information to customers in a timely manner. Ongoing reporting will focus primarily on operational and volume information by looking at various metrics in the hospital. Coordinators will reconcile and maintain cost accounting databases on a quarterly basis for the supported facilities and provide resource utilization reporting to analyze expense management. Coordinators are responsible for providing hospitals with information about their competitive position in their respective communities compared to other service providers. In addition to diverse reporting responsibilities, Coordinators will also train, develop, and mentor DSS Analysts to attain the same level of technical proficiency, analytical competency, and customer service delivery. Lastly, Coordinators will learn development and database management techniques required to maintain our SQL server and other data tools.

What you will do in this role:

• Ensure accuracy in daily reporting duties.
• Assist in performing quality assurance on reporting both own work and peers.
• Validate different sources of information as needed.
• Assume accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Maintain a patient-first philosophy and engage in service recovery when necessary.
• Support the development and implementation of strategies to elevate the patient experience.
• Prepare ad-hoc reports and organize ad-hoc data as needed.
• Communicate effectively with hospital leaders and stakeholders.
• Support peers in a collaborative environment.
• Build relationships with key stakeholders to elevate work.
• Train new team members.
• Meet with facility leaders to understand strategy.
• Review hospital competitive position in marketplace.
• Develop new reporting to facilitate growth and deepen understanding.
• Support hospital leaders in understanding financial impacts of decisions.
• Understand hospital accounting and costing cycles.

• Bachelor's Degree required; Bachelor's Degree in a business-related major preferred.
• 2-3 Years of SQL Server Experience required.
• 2 years of experience in healthcare business office or equivalent DSS related work required.
• 2-3 Years of Supporting Data Analytics experience required.

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts