Dealer Auditor - Warranty - Detroit

Stellantis NV

Detroit, MI

JOB DETAILS
SKILLS
Accounting, Auditing, Automotive Industry, Automotive Management, Automotive Technology, Certified Internal Auditor (CIA), Claims Processing, Communication Skills, Computer Skills, Corrective Action, Detail Oriented, English Language, Financial Audit, Financial Compliance, Financial Operations, Fraud Investigation, Information Technology & Information Systems, Interpersonal Skills, Microsoft Office, OEM (Original Equipment Manufacturer), Presentation/Verbal Skills, Project Management Professional (PMP), Project/Program Management, Quality Assurance, Quantitative Analysis, Requirements Management, Risk Management, Root Cause Analysis, Willing to Travel, Writing Skills
LOCATION
Detroit, MI
POSTED
30+ days ago

Job Description

The role will support the Dealer Audit organization in planning, executing, and reporting audit results associated with dealership warranty activities. Audits are primarily conducted to ensure the consistent application of Stellantis warranty policies and procedures while maintaining accuracy and fairness across the dealer network.

The Dealer Auditor will also be responsible for preparing and communicating audit-related information such as notification letters and specialized reports detailing audit results, and in maintaining the audit tools. Additionally, the Dealer Auditor will maintain oversight of Stellantis warranty policies and programs, performing root cause analysis, recommending corrective actions, and identifying opportunities to improve internal and external processes and system functionality.

The candidate will be based in the USA with travel up to 80% and will report to a Dealer Audit Lead Auditor or Manager.

Responsibilities

The role will support the Dealer Audit organization in planning, executing, and reporting audit results associated with dealership warranty activities. Audits are primarily conducted to ensure the consistent application of Stellantis warranty policies and procedures while maintaining accuracy and fairness across the dealer network.

The Dealer Auditor will also be responsible for preparing and communicating audit-related information such as notification letters and specialized reports detailing audit results, and in maintaining the audit tools. Additionally, the Dealer Auditor will maintain oversight of Stellantis warranty policies and programs, performing root cause analysis, recommending corrective actions, and identifying opportunities to improve internal and external processes and system functionality.

Qualifications

Basic Qualifications

  • Bachelors Degree
  • A minimum of 5 years professional working experience in auditing, finance, accounting, compliance, project management, quality assurance, or related automotive industry experience
  • Automotive Technical - In-depth knowledge of automotive technical information systems and repair/diagnostic procedures
  • Strong computer skills and highly proficient with Microsoft Office Suite (O365 - Online Collaboration Version)
  • General understanding of the franchised dealership model
  • Quantitative analytical and detail-oriented
  • Possesses excellent interpersonal and communication skills both written and verbal
  • Knowledge of risk management, control objectives, activities, and automated/manual controls
  • Excellent written and verbal communication skills in English
  • Flexible and adaptable to changing business environments and job responsibilities

Preferred Qualifications

  • Advanced Degree
  • Certified Internal Auditor, Certified Fraud Examiner, or PMP Certification
  • Prior audit experience, financial compliance, operational, or dealership/franchise
  • Experience with automotive OEM dealership management systems
  • Experience with highly automated/digital processes, including but not limited to remote auditing techniques, claims processing, and optical recognition software
  • Experience researching, implementing, or authoring technical requirements, policies, procedures, and other governing documents

About the Company

S

Stellantis NV