DCS IT Business Analyst 3

TekWissen LLC

Atlanta, GA

JOB DETAILS
SALARY
$46.45–$46.45
SKILLS
Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Atlassian JIRA, Business Administration, Business Analysis, Business Processes, Computer Science, Cross-Functional, Customer Support/Service, Data Mapping, Data Migration, Distributed Control Systems (DCS), Diversity, Documentation, Establish Priorities, Focus Groups, Information Technology & Information Systems, Leadership, Literacy, Management of Information Systems/Technology (MIS), Mentoring, Needs Assessment, Negotiation Skills, Operations Management, Problem Solving Skills, Process Improvement, Project Planning, Project Tracking, Project/Program Management, Quality Assurance, Quality Metrics, Reporting Dashboards, Requirements Management, SQL (Structured Query Language), Scrum Project Management and Software Development, Software Development Lifecycle (SDLC), Support Documentation, Systems Analysis, Team Lead/Manager, Technical Leadership, Test Plan/Schedule, Test Scenario, Testing, Training/Teaching, User Groups, Workforce Management
LOCATION
Atlanta, GA
POSTED
10 days ago
Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learning, law, justice, health, education, Corrections, transportation, IT, Social Services and culture. It also supplies information on government services and current job openings.

Job Title: DCS IT Business Analyst 3
Location: Atlanta, GA 30303
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Hybrid

Job Description:
  • Acts as the bridge between business and IT to design and implement system solutions.
  • Analyzes complex needs, documents requirements, supports project rollouts, and provides advanced training/support to help users maximize functional business tools.
Position Purpose
  • As an IT Business Analyst 3, you will serve as the strategic liaison between business units and IT departments to translate complex business needs into actionable, high-quality technical solutions.
  • Under general supervision, you will lead the elicitation, analysis, and documentation of requirements for high-impact or enterprise-level systems.
  • You will not only participate in the planning, design, and implementation of new or enhanced systems but will also act as a trusted advisor and mentor, driving operational efficiency and ensuring the user community fully leverages functional business tools and support systems.
Core Responsibilities
  • Requirement Elicitation & Analysis: Lead workshops, interviews, and focus groups with cross-functional stakeholders to extract, analyze, and prioritize complex business requirements.
  • Documentation & Design: Translate high-level business requirements into detailed functional specifications, user stories, use cases, workflow diagrams, and data models. Participate heavily in system design sessions to ensure technical solutions align with business goals.
  • Project Planning & Implementation: Partner with Project Managers and Technical Leads to define project scope, objectives, and deliverables. Coordinate and participate in the deployment, data migration, and rollout of new or enhanced applications.
  • Testing & Quality Assurance: Define User Acceptance Testing (UAT) strategies, write comprehensive test scenarios, and coordinate with business users to ensure deliverables meet validation criteria and quality standards.
  • User Support & Enablement: Serve as a subject matter expert (SME) for core functional business tools. Develop training materials, conduct user training sessions, and provide advanced Tier-2/Tier-3 support to resolve complex functional system issues.
  • Process Improvement: Continuously evaluate existing business processes and system workflows to identify bottlenecks, proposing innovative, automated, or optimized solutions.
Required Knowledge, Skills, and Abilities
  • Advanced Analytical Thinking: Proven ability to synthesize complex, ambiguous data from multiple sources into clear, structured requirements.
  • Technical Literacy: Strong understanding of the Software Development Life Cycle (SDLC) models (Agile/Scrum, Waterfall) and familiarity with data tools (e.g., SQL queries, data mapping tools, or reporting dashboards).
  • Stakeholder Management: Exceptional communication, negotiation, and relationship-building skills, with a track record of successfully managing expectations across diverse user groups and leadership levels.
  • Tools: Proficiency with business analysis and project tracking tools (e.g., Jira, Confluence, Miro, Clickup, Figma, or equivalent).
Qualifications
  • Bachelor's degree in a related field (e.g., Business Administration, Information Technology, Computer Science, Management Information Systems) from an accredited college or university AND three (3) years of directly related experience in business analysis, systems analysis, or IT project environments.
Preferred Qualifications (Optional Additions):
  • Professional certification such as Certified Business Analysis Professional (CBAP) or PMI-PBA.
  • Experience leading Agile scrum teams or acting as a proxy Product Owner.
TekWissen Group is an equal opportunity employer supporting workforce diversity.

About the Company

T

TekWissen LLC

WE THE TEKWISSEN PEOPLE

TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.

To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.

Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.

It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.

Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.



COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2009
WEBSITE
http://www.tekwissen.com/