Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Atlassian JIRA, Business Administration, Business Analysis, Business Processes, Computer Science, Cross-Functional, Customer Support/Service, Data Mapping, Data Migration, Distributed Control Systems (DCS), Documentation, Establish Priorities, Focus Groups, Information Technology & Information Systems, Leadership, Literacy, Management of Information Systems/Technology (MIS), Mentoring, Needs Assessment, Negotiation Skills, Operations Management, Problem Solving Skills, Process Improvement, Project Planning, Project Tracking, Project/Program Management, Quality Assurance, Quality Metrics, Reporting Dashboards, Requirements Management, SQL (Structured Query Language), Scrum Project Management and Software Development, Software Development Lifecycle (SDLC), Support Documentation, Systems Analysis, Team Lead/Manager, Technical Leadership, Test Plan/Schedule, Test Scenario, Testing, Training/Teaching, User Groups