The Operations Supervisor is responsible for overseeing day‑to‑day warehouse operations. This leader ensures productivity, safety, accuracy, and service-level expectations are consistently achieved. The role includes supervision of warehouse associates, driving continuous improvement, and fostering a positive, high‑performance work environment. We have 1st Shift and 2nd Shift Supervisors roles open.
Key Responsibilities
Operational Leadership
Oversee all warehouse functions, including receiving, picking, packing, replenishment, shipping, and inventory control.
Assign labor and manage workflow to meet daily production goals.
Monitor performance metrics and take corrective actions when needed.
Team Supervision & Development
Lead, coach, and develop warehouse associates.
Conduct shift huddles, assign daily tasks, and ensure compliance with standard operating procedures (SOPs).
Manage attendance, performance feedback, coaching, and corrective action processes.
Safety & Compliance
Enforce OSHA regulations and company safety programs.
Conduct regular safety audits, ensure proper equipment use, and promote a strong safety culture.
Ensure compliance with company policies, quality expectations, and operational standards.
Process Improvement
Identify opportunities to streamline processes and improve efficiency.
Support implementation of operational strategies and continuous improvement initiatives.
Assist in maintaining inventory accuracy and participate in cycle counts.
Communication & Reporting
Maintain clear communication across shifts, departments, and leadership teams.
Prepare and deliver shift reports, performance updates, and escalate issues as needed.
Collaborate with cross‑functional teams including HR, Maintenance, and Training.
Qualifications
Required
2+ years of supervisory or leadership experience in a warehouse, distribution, or logistics environment.
Strong understanding of warehouse operations, safety standards, and compliance requirements.
Proficiency with WMS systems and basic computer applications (Word, Excel, email).
Ability to lead teams in a fast‑paced, high‑volume environment.
Preferred
Experience in high‑volume distribution or e‑commerce fulfillment.
Bilingual (English/Spanish) is a plus
Physical Requirements
Ability to stand, walk, lift, and move throughout the warehouse for extended periods.
Ability to lift up to 50 lbs.
Work in varying warehouse conditions (temperature, noise levels, etc.).
Why Join Us?
Competitive compensation ($66K–$70K annually)
Leadership development and career growth opportunities - MIT
Supportive, team‑focused work culture
Ability to make an impact in a fast‑paced distribution environment
Temp to Hire Opportunity
Pay Details: $66,000.00 to $70,000.00 per year
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.