Compensation Pay Range: $55,834.00 - $83,751.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Communicate with all stores and departments within the DC to maintain efficiency and a high level of customer service. Supervise the city counter staff and delegate the workload accordingly. Assist with all aspects of the job fulfill these duties in the absence of the supervisor. ESSENTIAL JOB FUNCTIONS Assist the City Counter Supervisor with all job duties: Ensure all orders through the city counter are picked and delivered efficiently, accurately, and on time. Communicate with the department trainer to ensure that new team members are properly trained. Responsible for warehouse security on Saturdays and scheduled holidays. Maintain a neat, clean, and organized appearance of the city counter. Maintain effective communication between the city counter staff, store, DC, and office personnel. Research and solve any customer questions, problems, and complaints. Responsible for scheduling workload, team member work schedules, and vacations. Responsible for team member evaluations being written and delivered in a timely manner. Ensure that a high degree of safety is maintained among counter staff and route drivers. Review overage/shortage and productivity reports to set and maintain company standards. Responsible for the maintenance, performance, and appearance of city counter delivery fleet and maintaining records of such for each vehicle. Coordinate the efforts of all city counter staff to maximize efficiency. Maintain safety standards while operating and identify unsafe practices and situations. All other duties as assigned. SKILLS/EDUCATION/EXPERIENCE Required: High school diploma or equivalent (GED) Basic computer skills Strong verbal, written, and interpersonal skills Proven ability to stay organized and lead a team of individuals Customer service oriented and able to work will in a team environment Ability to read and match numerical and alphabetical characters quickly and accurately Desired: Previous experience in an O'Reilly store and distribution center Completion of the O'Reilly management training program Advanced computer skills Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.
It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.
Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.
During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.
The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.
Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.
We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.