Database Coordinator

Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).

Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families.

Job Title: Coordinator, Database

Department: Data Operations

Reports to: Database Administrator (RE)

Salary Range: $40,000

Work Model: Hybrid (WFH, Mondays & Fridays) 

Position Overview: The Database Coordinator plays a critical role in ensuring the accuracy, integrity, and usability of donor data across Blackbaud Raiser’s Edge and Salesforce. This position is ideal for a detail-oriented, goal-driven professional who thrives in structured systems and understands that high-quality data directly impacts fundraising success and mission delivery. This is a fast-paced, deadline-driven role with a strong emphasis on ownership, consistency, and precision. The right candidate will be comfortable working with large volumes of data, meeting recurring deadlines, and maintaining a high standard of accuracy.

Job Requirements 

• Proven experience working with high-volume data entry with strong accuracy
• Proficiency in Microsoft Excel (sorting, filtering, basic formulas)
• Comfortable working with financial or transactional data
• Strategic and clear communication and follow-up skills to ensure stakeholder participation within deadlines
• Highly goal-oriented and motivated by meeting clear deadlines and targets
• Exceptional attention to detail and takes pride in accuracy
• Hands-on experience with CRM systems; experience with Blackbaud Raiser’s Edge and/or Salesforce strongly preferred 
• Is comfortable performing repetitive tasks while maintaining high performance

Job Duties

Gift Processing

• Own the timely and accurate entry, import, and maintenance of donations and donor records in Raiser’s Edge (RE7) and Salesforce 
• Execute batch processing and mass imports using tools such as ImportOmatic 
• Perform record maintenance including merges, updates, and global changes to ensure data integrity 
• Manage donation adjustments, reclasses, and coding accuracy 
• Process offline gifts including scanning, documentation, and acknowledgment support 
• Assist with donor acknowledgments and receipt processing 
• Conduct matching gift verification and donor research using third-party tools

Data Integrity & Systems Management

• Ensure consistency and accuracy of fund, appeal, and campaign coding structures 
• Create and maintain database records, including new constituents and financial codes 
• Identify and resolve data discrepancies proactively 

Cross-Functional Collaboration

• Communicate with internal teams nationwide to confirm donation details and resolve discrepancies 
• Support staff with donor lookups, reporting, and data-related requests 
• Assist with database-related projects such as integrations, data mapping, and SOP development 

Best Buddies® is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International’s core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world.

Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.