Data Scientist

Windstream

all cities, AR

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JOB DETAILS

SKILLS

A/B Testing, Academic Background, Accidental Death and Dismemberment (AD&D), Analysis Skills, Automation, Billing, Business Model, Business Operations, Call Centers, Cloud Computing, Communication Skills, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Service Operations, Data Modeling, Data Quality, Data Science, Data Sets, Data Warehousing, Decision Support, Dental Insurance, Experiment Design, FCC (Federal Communications Commission), Federal Government, Federal Laws and Regulations, Git, Identify Issues, Life Insurance, Linear Models, Machine Learning, Maintain Compliance, Market Segmentation, Marketing, Microsoft Windows Azure, Network Performance/Analysis, Oracle, Parametric Testing, Predictive Modeling, Presentation/Verbal Skills, Probability Theory, Python Programming/Scripting Language, SQL (Structured Query Language), Sales, Snowflake Schema, Source Code/Configuration Management (SCM), Statistical Modeling, Statistics, Team Lead/Manager, Team Player, Technical Writing, United States Citizen, Vision Plan

LOCATION

all cities, AR

POSTED

1 day ago

Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States.

With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses.

About the Team

The Kinetic Data Science team sits within the Customer Success division of Business Operations and builds predictive models that support strategic decision-making across Uniti Solutions' consumer and business lines. We work with large-scale telecom datasets spanning billing, call center, network, and CRM systems, turning complex enterprise data into actionable predictions, customer segmentation, and model-driven insights. The team is small, collaborative, and moving fast. You will contribute directly to models that influence business decisions. Statistical rigor and clear communication are what we value most, and we welcome strong analytical thinkers from any academic background and what matters to us is the depth of your reasoning, not the discipline of your degree.

About the Role

We are looking for a machine learning engineer with deep statistical foundations, hands-on modeling experience, and an investigative mindset to join the team. You will assist in building, validating, maintaining, and improving predictive models across a range of business domains - customer retention, network performance, marketing, sales, and others as needs evolve. You will develop features from complex multi-source data and help maintain inherited models built by external partners. You will contribute to all phases of the modeling lifecycle, from data exploration through model delivery, under the direction of the team manager.

Statistical reasoning and clear communication are the heart of this role. You will spend significant time choosing the right test, validating model assumptions, and quantifying uncertainty. Equally significant time explaining those choices in writing and in person to technical peers and non-technical stakeholders alike.

You will report directly to the team manager and work alongside data engineers and solutions architects.

What You Will Do

Build, validate, and evaluate predictive models (logistic regression, XGBoost, ensemble methods) across customer retention, network, marketing, sales, and other business domains
Apply statistical reasoning to validate model assumptions, test for confounders, and quantify uncertainty in model outputs
Engineer features from complex, multi-source enterprise data (billing systems, call center logs, CRM, network data) in Snowflake and Oracle
Profile and investigate data quality issues - identify leakage, missingness patterns, join inconsistencies, and source-of-truth conflicts
Maintain and improve inherited production models, including models built in Snowpark by external partners
Perform SHAP-based model interpretability analysis and translate results into business-actionable insights
Design and execute customer segmentation using clustering techniques on model outputs
Write clear, thorough documentation of model logic, feature rationale, data assumptions, and known limitations
Collaborate with the team to define target variables, population filters, and prediction windows grounded in statistical reasoning

What We Are Looking For

2-3 years of experience in a data science or applied statistics role (less experience considered for strong candidates)
Strong foundation in statistical modeling - linear and logistic regression, classification methods, probability theory, and bias-variance tradeoffs, demonstrated through formal coursework, certifications, applied work, or rigorous self-directed study
Working knowledge of applied inferential statistics - parametric and non-parametric hypothesis testing, experimental design (A/B testing, sample sizing, power analysis)
Proficiency in Python for data science (pandas, scikit-learn, numpy, matplotlib/seaborn)
Strong SQL skills, particularly with Snowflake or similar cloud data warehouses
Experience with feature engineering from real-world, imperfect enterprise data - not just clean Kaggle datasets
Ability to work independently and manage your own priorities with minimal oversight
An investigative mindset - you ask why before how, push on assumptions, and follow data anomalies to root causes rather than papering over them
Clear written and verbal communication - you can explain a modeling decision to a non-technical stakeholder and document your work so others can follow it
Bachelor's degree in any field, or equivalent experience - a STEM degree is not required, and candidates with strong statistical preparation from any academic background are encouraged to apply

Preferred

Experience with Snowpark (Python or SQL)
Exposure to Azure ML or similar cloud ML platforms
Familiarity with MLOps concepts (model versioning, pipeline automation, drift monitoring)
Telecom or subscription-based industry experience
Experience inheriting and maintaining models built by others
Familiarity with Git-based workflows and version control for data science artifacts

The final salary and title for this position will be commensurate with the successful candidate's professional experience, skills, and qualifications

Our Benefits:

Medical, Dental, Vision Insurance Plans
401K Plan
Health & Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens:Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.

About the Company

Windstream

Windstream is not just a Fortune 500 company. We’re also the provider of choice for four out of five Fortune 500 companies for data, voice, network and cloud solutions.For more information about Windstream and our culture, visit www.windstreamtalent.com.

A Trusted Advisor Single Point of Contact

Windstream delivers enterprise-class data, voice, network and cloud solutions with superior performance, enhanced security and exceptional reliability to businesses nationwide through a single point of contact. Whether your enterprise is small or large, with one location or many, Windstream is the communications and technology service provider you need with technical expertise and advanced network capabilities.

Smart, Customized Communications Solutions

Windstream provides customized data, voice, network and cloud services, including disaster recovery, managed services, networking, VoIP and more—with more than 115,000 fiber route miles across North America. Our industry-leading, certified experts can assess your environment and design a business optimizing solution that’s right for you today and can grow with you tomorrow.

Reliable, Secure Personalized Service

As a $6 billion company with a nationwide presence, Windstream provides customers with dependable data, voice, network and cloud services and the peace of mind that comes from having your communications needs met by a financially solid provider. Customers further benefit from a level of personalized service that’s unrivaled in the industry.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Internet Services

FOUNDED

2006

WEBSITE

https://www.windstream.com/