Data Management Support Analyst

Yum! Brands, Inc.

Louisville, KY

JOB DETAILS
SKILLS
2nd Level Support, Communication Skills, Computer Science, Data Analysis, Data Management, Data Quality, Detail Oriented, Fast Food, Help Desk, Multiplatform/Cross-Platform, On Call, Performance Analysis, Pricing, Problem Solving Skills, Process Control Engineering, Process Improvement, Project/Program Management, Quality Assurance, Quality Control, Reporting Skills, Restaurant, Usability Testing
LOCATION
Louisville, KY
POSTED
10 days ago

KFC US is seeking a detail-oriented and solutions-driven professional to manage complex restaurant-level POS data needs across all equity and franchise locations. This role is responsible for ensuring data integrity across strategic platforms, providing second-level support for POS and BOH issues, and leading project management activities to ensure deliverables are aligned with business needs.

KFC Corporation, based in Plano, Texas, is one of the few brands in America that can boast about having a rich, 60-year history of success and innovation. In fact, KFC is the world''s most popular chicken restaurant chain and a division of Yum! Brands, the world's largest restaurant company.

Yum! Brands, Inc., based in Louisville, Kentucky, has over 45,000 restaurants in more than 135 countries and territories and is one of the Aon Hewitt Top Companies for Leaders in North America. In 2018, Yum! Brands was recognized as part of the inaugural Bloomberg Gender-Equality Index. The company's restaurant brands - KFC, Pizza Hut and Taco Bell - are global leaders of the chicken, pizza and Mexican-style food categories.

More important than our size is our commitment to breakthrough innovation and the success of our employees. We''re proud of the unique culture we''ve built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that is diverse in style and background.

  • Education - BS in Computer Science preferred
  • 2-5 years corporate experience, preferably in IT
  • Strategic mind and can deliver high performance solutions
  • Adept at queries, report writing and presenting findings
  • Detail oriented with passion for excellence
  • Self-motivated with a strong drive for results and intellectual curiosity
  • Knowledge and experience using statistical packages (Excel)
  • Confident, articulate and strong professionalism
  • Solid knowledge of and experience of project delivery

Salary Range: $63,300-$74,400 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we''ll consider the successful candidate's location, experience, and other job-related factors.

  • Data Creation and Execution (70%)

  • Implement POS data ensuring 100% efficiency and quality to support the business requirements of all franchise requests, including pricing and agency support.

  • Utilizes technical expertise on all data points to ensure POS data is executed according to the business standards.

  • Identifies areas for data quality improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies.

  • Ensures master data integrity in key systems as well as maintaining the processes to support the data quality.

  • Communication (15%)

  • Collaborate and communicate with team members ensuring they follow data strategies

  • Advise leaders on concerns with data issues before implementation

  • Schedule reviews and provide recommendations on process improvements based on strategy and design

  • Supporting (15%)

  • Provide on call support after hours (nights and weekends) to field operations and Help Desk in the resolution of menu and application related issues

  • Monitor performance and quality control of systems and identify improvements, support usability testing of systems and quality assurance

  • Data Creation and Execution (70%)

  • Implement POS data ensuring 100% efficiency and quality to support the business requirements of all franchise requests, including pricing and agency support.

  • Utilizes technical expertise on all data points to ensure POS data is executed according to the business standards.

  • Identifies areas for data quality improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies.

  • Ensures master data integrity in key systems as well as maintaining the processes to support the data quality.

  • Communication (15%)

  • Collaborate and communicate with team members ensuring they follow data strategies

  • Advise leaders on concerns with data issues before implementation

  • Schedule reviews and provide recommendations on process improvements based on strategy and design

  • Supporting (15%)

  • Provide on call support after hours (nights and weekends) to field operations and Help Desk in the resolution of menu and application related issues

  • Monitor performance and quality control of systems and identify improvements, support usability testing of systems and quality assurance

About the Company

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Yum! Brands, Inc.