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Data Entry and Operations Specialist

Prime Health Service

Franklin, TN

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JOB DETAILS
SKILLS
Campaigns, Communication Skills, Contract Review, Cost Control, Customer Experience, Customer Relations, Customer Support/Service, Data Entry, Data Quality, Demographics, Detail Oriented, Health Insurance, Healthcare, Healthcare Providers, High School Diploma, Life Insurance, Mail Processing, Maintain Compliance, Medical Office, Medical Records, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Operational Support, Order Management, Organizational Skills, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Reimbursement, Team Player, Telephone Skills, Time Management, Trend Analysis, United States Public Health Service, Worker's Compensation, Writing Skills
LOCATION
Franklin, TN
POSTED
Today

Job Type

Full-time

Description

Do you thrive in a fast-paced environment where accuracy, service, and teamwork matter? Prime Health Services is looking for a detail-oriented, customer-focused Data Entry andOperations Specialist to join our growing team. In this role, you'll support several operational departments, ensure data quality, and help maintain a smooth, professional experience for our clients, providers, and internal teams.

If you enjoy being the dependable "go-to" person who keeps things running seamlessly, this is the role for you!

What You'll Do

As a Data Entry and Operations Specialist, you'll work across several key operational areas, including:

Data Integrity

  • Communicate daily with medical provider offices to verify demographics
  • Research information, respond to emails, and update internal databases
  • Route questions to the appropriate internal teams
Data Quality
  • Support audits and special projects to ensure accuracy and compliance
  • Review client contracts and partner network data
  • Identify trends and share findings with management
Data & Contract Entry
  • Enter provider demographic and reimbursement details
  • Scan, file, and assist with basic reporting
  • Ensure welcome packets and outgoing mail campaigns are completed accurately and on time
Panel Building
  • Build and maintain accurate medical provider panels for workers' compensation clients
  • Log client requests and ensure updates are completed promptly
Reception Support
  • Welcome visitors, clients, and vendors
  • Answer main phone lines and route calls
  • Maintain break areas and manage supply ordering
  • Assist with meeting set-ups, mail distribution, and general office tasks
Requirements

What You Bring
  • High School Diploma or GED required; Associate or Bachelor's degree preferred
  • 2+ years of clerical or customer service experience-healthcare experience strongly preferred
  • Strong skills in Microsoft Office (Word, Excel, PowerPoint, Teams)
  • Excellent written and verbal communication skills
  • Ability to multitask, stay organized, and thrive in a fast-moving environment
  • Strong attention to detail, confidentiality, and reliability

Why You'll Love Working at PHS

Benefits

• Medical Insurance (high-deductible plan with HSA)
• Dental and Vision Insurance
• Company-paid short-term & long-term disability
• Company-paid group term life insurance
• Generous PTO Policy
• Employee recognition programs
• Corporate office amenities including
• Frequent employee events

About Prime Health Services

Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace.

About the Company

P

Prime Health Service