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Data Center Technician

yochana

Tulsa, OK

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JOB DETAILS
SKILLS
Asset Management, Auditing, CCNA - Cisco Certified Network Associate, Change Management, CompTIA - Computing Technology Industry Association, CompTIA Network+, Configuration Management, Customer Support/Service, Detail Oriented, Documentation, Emergency Response, Fiber Optic Cable, Firewalls, Hand Tools, Hardware Administration, Hardware Installation, Hardware Upgrades, ISDN (Integrated Services Digital Network), Identify Issues, Lift/Move 50 Pounds, Logistics, Maintenance Services, Network Administration/Management, Network Cable, Network Configuration Management, Network Operations Center, Network Routers, Network Support, Network Switching, Network System Hardware, OEM (Original Equipment Manufacturer), On Call, On Site Support, Open Systems Interconnection (OSI), Operations Processes, Organizational Skills, Physical Asset Management, Physical Demands, Problem Solving Skills, Project/Program Management, Remote Access, Remote Team Management, SIP (Session Initiation Protocol), Safety Compliance, Shipping/Receiving, Software Administration, Systems Maintenance, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Technical Drawing, Telecommunications, Telephony, Testing, Time Management
LOCATION
Tulsa, OK
POSTED
Today
Key responsibilities

• Hardware Management: Installing, configuring, replacing, and decommissioning servers, switches, routers, and other equipment within data center racks.

• Cabling and Connectivity: Managing, installing, and tracing network and power cables to ensure proper organization and connectivity.

• Troubleshooting & Diagnostics: Investigating hardware, software, and network issues that require physical access.

• Maintenance & Repairs: Conducting routine maintenance, hardware upgrades, and emergency repairs.

• Remote Team Collaboration: Coordinating with remote engineering teams and stakeholders to implement configurations and resolve issues.

• Documentation & Reporting: Documenting activities, maintaining service logs, and updating remote teams or project managers.

• Inventory & Auditing: Assisting with asset management through physical audits, labeling, tracking, and monitoring inventory.

• Emergency Response: Responding to emergencies and participating in on-call rotations as needed.

• Safety & Compliance: Following safety protocols and adhering to operational procedures and change management policies.

• Network Hardware Management: Includes racking, stacking, installing, configuring, replacing, and decommissioning network equipment such as switches, routers, firewalls, and servers.

• Telecom Infrastructure Support: Supporting telephony hardware and applications (analog, ISDN, SIP, etc.), installing and relocating telecom assets, and performing equipment testing and troubleshooting.

• Cabling and Connectivity: Managing, installing, and tracing network and power cables, ensuring organization, labeling, and testing of connectivity.

• Troubleshooting and Diagnostics: Addressing physical connectivity issues, diagnosing hardware, software, and network problems, and conducting power cycles and signal testing.

• Maintenance and Repairs: Performing routine maintenance, hardware upgrades, emergency repairs, assisting with system updates, and replacing faulty components.

• Collaboration and Documentation: Working with remote teams and vendors, documenting work performed, maintaining service logs, and providing visual verification and inventory details.

• Inventory and Logistics: Assisting with asset management, conducting audits and tagging, and handling shipping and receiving.

• Emergency Response & Compliance: Responding to emergencies, participating in on-call schedules, and following safety protocols and policies.

Qualifications

Education: High school diploma or GED required; technical school training or relevant experience preferred; certifications such as CompTIA Network+ or CCNA are beneficial.

Experience: Minimum of 2 years in network/telecom support, field service, or data center operations preferred; experience with OEM network devices and fiber optic cabling is an asset.

Technical Skills: Knowledge of networking concepts (OSI Layers 2 & 3), protocols (TCP/IP), cabling, data center operations, and basic telecom systems; ability to interpret technical diagrams, use hand tools, and familiarity with remote access tools and ticketing systems.

Soft Skills: Proficient troubleshooting, problem-solving, communication (written and verbal), attention to detail, time management, organizational abilities, and capacity to work both independently and collaboratively; customer service skills required.

Physical Requirements: Able to lift up to 50 pounds, climb ladders, work in confined spaces, and perform physically demanding tasks.

Availability: Flexible to work various shifts, participate in on-call rotations, and travel reliably to client sites when required using own vehicle.

About the Company

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yochana