Data Center Technician, Level 1

Cognizant Technology Solutions Corp

Reno, NV

JOB DETAILS
SALARY
$63,000–$73,000 Per Year
SKILLS
Artificial Intelligence (AI), Asset Management, Bridge Building, Business Operations, Cloud Computing, Communication Skills, Computer Services, Consulting, Cookies, Data Management, Detail Oriented, Documentation, English Language, Ethernet Cable, Hardware Administration, Hardware Components, IP (Internet Protocol), Identify Issues, Information Technology & Information Systems, Information/Data Security (InfoSec), Internet Security, Inventory Management, Inventory Reports, Latin Language, Life Insurance, Logistics, Maintain Compliance, Maintenance Services, Needs Assessment, Network Connectivity, Network Operations Center, Operations Management, Order Delivery, Organizational Skills, Performance Analysis, Physical Inventory, Power Amplifier, Process Engineering, Purchase Orders, Record Keeping, Reporting Dashboards, SSH (Secure Shell), Safety Standards, Security Protocols, Server Hardware, ServiceNow, Software Patches, Team Player, Track Customer Issues, Usage Analysis, Vision Plan
LOCATION
Reno, NV
POSTED
30+ days ago

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Data Center Technician, Level 1

00068938074

  • Date published May 08 2026
  • Location Reno / United States
  • Job category IT Infrastructure
  • Work model Hybrid

Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

We are seeking a Data Center Technician, Level 1 support for a full-time opportunity working out of our client office in Sparks, NV.

About Cognizant's CIS Practice:

Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.

In this role, you will:

Data Center Operation

  • Perform rack & stack of servers, network devices, and storage equipment

  • Handle cabling (fiber & copper) including labeling and cable management

  • Support installation, relocation, and decommissioning of hardware

Hardware & Inventory Management

  • Receive and verify hardware shipments against purchase orders / delivery notes

  • Perform physical inspection of equipment for damages upon arrival

  • Maintain accurate inventory records (asset tagging, tracking, updates)

  • Manage spares inventory and ensure availability of critical components

  • Coordinate hardware returns (RMA), dispatch, and logistics tracking

  • Ensure proper storage, labeling, and documentation of all assets

Incident & Request Handling

  • Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow)

  • Perform basic troubleshooting (L1 triage) for Server hardware issues, Network connectivity (Layer 1 checks) and escalate issues to L2/L3 teams with proper logs and updates

Remote Hands Support

  • Act as hands & eyes support for remote engineers

  • Execute tasks such as Cable reseating, Power cycling devices, Console access setup and basic hardware replacement (as guided)

Monitoring & Reporting

  • Monitor alerts from DC tools / dashboards

  • Update tickets with accurate troubleshooting steps and status

  • Maintain documentation, asset inventory, and audit records

Compliance & Safety

  • Follow data center security and access protocols

  • Adhere to ESD, safety, and PPE standards

  • Ensure readiness for audits and compliance checks

What you'll need to succeed (required skills)

  • Basic understanding of Networking fundamentals (IP, switching, patching), server hardware components, fiber & Ethernet cabling

  • Familiarity with Ticketing tools (ServiceNow or similar), basic console tools (SSH, Putty)

  • Strong coordination and communication skills

  • Ability to manage physical inventory and logistics tasks

  • Comfortable working in a rotational shift environment.

  • Attention to detail and documentation accuracy

Compensation: We are offering between $63,000 - $73,000. Applications will be accepted until May 22, 2026.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don't just dream of a better way - we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what's right.
  • We foster an innovative environment where you can build the career path that's right for you.

About us:

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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About the Company

C

Cognizant Technology Solutions Corp

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world.

We're driven by a passion to help our clients build stronger, more agile and more innovative businesses.

Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations.

What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1994
WEBSITE
https://www.cognizant.com