Computer Software, Driver's License, Establish Priorities, Hardware Repair, Incident Response, Lift/Move 35 Pounds, Lifting Equipment, Network Administration/Management, Network Operations Center, Network System Hardware, On Call, Onboarding, Organizational Skills, Problem Solving Skills, Team Player, Willing to Travel
Job Title - Data Center Technician I
Pay Range - $20 - $23/hr
Day to Day in the role (responsibilities):
- Perform hardware break-fix on a variety of components and conduct network troubleshooting to resolve operational incidents that impact service availability.
- Install, rack, and cable new equipment, while also finding innovative solutions to complex problems within the data center.
- Participate in a primary responder rotation and provide after-hours support to monitor infrastructure, coordinate incident response, and escalate issues to senior technicians and management as needed.
- Contribute to a culture of safety by safely moving and lifting equipment, including the ability to lift up to 35 pounds alone and participate in group lifts for heavier items (36+ pounds).
- Work in a variety of environments, including cramped, elevated, and noisy areas, while performing physical tasks such as bending, stretching, and ascending ladders.
- Assist in training and onboarding new team members, sharing your knowledge and helping to foster a collaborative team environment.
- Travel within the regional work area using your own reliable vehicle to respond to various data center locations.
Possible shift durations:
Sun - Wed (6:00AM to 4:30PM)
Sun - Wed (7:30AM to 6:00PM)
Sun - Wed (6:00PM to 4:30AM)
Sun - Wed (7:30PM to 6:00AM)
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Wed - Sat (6:00AM to 4:30PM)
Wed - Sat (7:30AM to 6:00PM)
Wed - Sat (6:00PM to 4:30AM)
Wed - Sat (7:30PM to 6:00AM)
Must Haves:
- Proven experience with hardware break-fix and network troubleshooting.
- Familiarity with computer software and network hardware.
- Experience working in uncomfortable or cramped environments.
- The ability to work independently and as part of a team, demonstrating strong work prioritization and organizational skills.
- A valid driver's license and a reliable personal vehicle for regional travel.
- Willingness to work a flexible schedule, including a 4-day, 10-hour shift rotation, and be available for on-call duties and after-hours support.
Plusses:
- Previous experience working with cooling systems.
- Experience in a 24/7 data center environment.
- Certifications such as CompTIA A+ or Network+.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.