Data Center Service Manager

EOS USA

Columbus, OH

JOB DETAILS
SALARY
$115,000–$125,000 Per Year
SKILLS
Automation, Budgeting, Communication Skills, Continuous Improvement, Cross-Functional, Customer Support/Service, Fiber Optics, Leadership, Network Operations Center, Network Support, Operations, Organizational Skills, Performance Analysis, Process Improvement, Project Development, Project Execution, Project Planning, Project Tracking, Quality Control, Relationship Management, Reporting Skills, Resource Management, Risk Management, Schedule Development, Service Level Agreement (SLA), Team Lead/Manager, Technical Leadership, Technical Support, Willing to Travel
LOCATION
Columbus, OH
POSTED
2 days ago

We are seeking a Data Center Service Manager to oversee daily operations, including rack installations, fiber repairs, and optical systems, ensuring service quality and continuous improvement.

  • Lead cross-functional teams in data center and network project execution, managing scope, schedule, budget, and resources.
  • Develop project plans, monitor progress, and ensure milestones are met, while managing stakeholder relationships and communication.
  • Oversee resource allocation, quality control, risk mitigation, and budget adherence to deliver high-quality outcomes.
  • Prepare reports, analyze performance, and implement process improvements for future projects.
  • Manage technical teams supporting enterprise networks, with expertise in networking, automation, and change processes.
  • Ensure excellent customer service, manage expectations, and meet SLAs.
  • Strong leadership, communication, organizational, and operational skills are essential. Travel to sites is required.

  • Benefits include health insurance, PTO, holidays, sick days, and a 401(k) plan. Salary range is $115,000-$125,000 USD.

About the Company

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EOS USA