Data Center Operations Area Manager

Amazon

Hermiston, OR

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JOB DETAILS

SKILLS

Amazon Web Services (AWS), Analysis Skills, Automation, Cloud Computing, Coaching, Communication Skills, Computer Engineering, Computer Science, Computer Security, Computer Storage Hardware, Computer Systems, Consumer Electronics, Continuous Improvement, Customer Experience, Data Management, Database Administration, Federal Contracts, Federal Government, Heavy Equipment/Vehicles, Incident Management, Incident Response, Information Technology & Information Systems, Manufacturing, Mentoring, Metrics, Military Industry, Network Operations Center, Network Security, Operating Systems, Operations Management, People Management, Performance Management, Performance Metrics, Performance Reviews, Process Improvement, QoS (Quality of Service), Security Compliance, Six Sigma, Startup, Team Lead/Manager, Team Player, Technical Leadership, Vendor/Supplier Evaluation, Vendor/Supplier Management, White Papers

LOCATION

Hermiston, OR

POSTED

8 days ago

Description Amazon Web Services is a fast-paced technology company and a leader in the world of Data Centers. We are looking for proven Data Center Technology Manager with solid experience in people management and scaling teams. The DCO Area Manager will drive the vision for the Data Center Operations within the region. The ideal candidate would have a background in IT Infrastructure, Data Centers or worked for the industrial manufacturing domain (aircraft, automobiles, consumer electronics, heavy machinery... list not exhaustive) or Military. The company's infrastructure consists of various custom built and off-the-shelf applications operating on a variety of platforms and other major technologies. The successful candidate will have experience managing a team of 70+ people on a 24/7 rotating shift across multiple Data Centers. The role includes mentoring, developing and growing people in all levels, supporting projects and proposing technical solutions that are scalable. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities - Team management of Data Center Managers leading Data Center Technicians. This includes recruitment / people development through coaching and mentoring / performance review / rotation management. - Define the strategy to improve the efficiency and productivity of day to day 24x7 Datacenter Operations. - Manage and continuously Improve the workflows, processes and throughput for data Centers Operations. - Ensure all operational KPIs and Metrics are consistent, being measured and met inside AWS Data Centers. - Drive innovation and automation within Data Center Operations. - Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience. - Management of large-scale events in the Datacenters (crisis situations: thermal or power events, networking issues, etc..) - Manage Vendor performance. - Ensure Data Centers are compliant with all relevant security policies and procedures. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - 4+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components - Bachelor's degree or above in computer science, computer engineering, or related field, or experience managing teams - Experience with Six Sigma, or analytical and process improvement techniques - 4+ years of people management in data center operations or critical infrastructure environment. Preferred Qualifications - Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure - Experience presenting complex ideas in writing in the form of authoring white papers, proposals, or other formal strategy documents - 4+ years of people management, including 2+ years as a manager of managers experience - Experience managing communication with geographically distributed teams - Knowledge of safety, security, and availability incident response, incident management, and incident resolution. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, OR, Hermiston - 107,700.00 - 188,500.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles