Asset Management, Auditing, Best Practices, Communication Skills, Computer Skills, Data Management, Hardware Administration, Hardware Installation, Identify Issues, Incident Management, Information/Data Security (InfoSec), Leadership, Multitasking, Network Operations Center, On Call, On Site Support, ServiceNow, Shipping/Receiving, Technical Operations, Thermal Sensor, Travel Industry, Willing to Travel
Your Role
The Data Center team provides hands-on and remote support of the hardware located in our data centers and office locations. The Data Center Engineer, Senior will report to the Director, Technical Operations. In this role you will ensure that our on-premise data centers, office data rooms and office network rooms are running and available in order to meet company goals and needs.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience
- Requires a minimum of 2-3 years of experience with managing data centers and/or co-locations or environment in co-locations being a data center engineer
- Basic knowledge of infrastructure hardware (networking, servers, storage), infrastructure space (data centers, data rooms) and environmental (power, cooling)
- Proficient in PC skills
- Experience with ServiceNow
- Strong ability to multi-task
- Familiarity with cabling best practices
- Ability to instruct/delegate work to vendors or remote hands
- Ability to perform basic hardware troubleshooting (power supply, connectivity issues)
- Strong communication skills and an understanding of infrastructure related terminology
Hybrid
This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.
Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.
Your Work
In this role, you will:
- Manage physical installation and deinstallation of hardware in all data centers and data rooms, including cabling
- Maintain and monitor capacity for rack space and power in all data centers and data rooms
- Manage and administer infrastructure monitoring tools (temperature sensors, PDUs, etc.)
- Be responsible for shipping, receiving and asset management of all data center and data room hardware
- Manage and audit data center and data room security access
- Provide support for Problem/Change/Incident management (including 24x7 on-call support)
- Provide evidence of compliance and/or remediation for audit controls
- Travel to company locations as needed for onsite support
Your Work
In this role, you will:
- Manage physical installation and deinstallation of hardware in all data centers and data rooms, including cabling
- Maintain and monitor capacity for rack space and power in all data centers and data rooms
- Manage and administer infrastructure monitoring tools (temperature sensors, PDUs, etc.)
- Be responsible for shipping, receiving and asset management of all data center and data room hardware
- Manage and audit data center and data room security access
- Provide support for Problem/Change/Incident management (including 24x7 on-call support)
- Provide evidence of compliance and/or remediation for audit controls
- Travel to company locations as needed for onsite support
B
Blue Cross and Blue Shield Association
At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.
2,000 to 2,499 employees
https://www.bcbs.com/about-us/careers