Data Center Engineer

Zenlayer Inc. is looking for Internet Data Center IDC EngineersTechnicians to station at its data center located in Downtown Los Angeles. The job requires physical strength and shift flexibility to accommodate full IDC service coverage.

Duties & Responsibilities

• Strong working knowledge with servers and network hardware • Components, copper and fiber infrastructure installations and testing • Data center product support, applications, software (Windows, Linux, SSH, RDP, Putty, etc.) • Configurations and data center infrastructure management (DCIM) related tools

Complete cabling and installation in server, router, switch, according to work orders as well as MACs Moves, Adds, Changes orders in designated data centers, including devices receiving labeling, racking, powering, and network connection configuration Troubleshooting and break-fixing

Maintain a safe and secure operation environment by reporting any violations to the direct supervisor Adhere to security and safety of data protection protocols, error logging practices, and support operating procedures

Maintain asset management and compliance with audit, daily log tracking, fulfilling documentation retention practices, and inventory checking

Provide smart-hands assistance at various sites within specified SLA (Service Level Agreement) response time

Provide status reporting regarding data center service availability, performance, and capacity utilization

Coordinate equipment, material receiving, shipping, and RMA (Return Merchandise Authorization) processing support when required

Provide general cleaning on raised floor, cabinet, track, exterior surfaces, work benches, and other areas as needed on a regular basis

On-call duties as needed

Traveling for on-site service support or deployment when needed

Required Qualifications

Must be action-oriented - understand task priority and the urgency of meeting deadlines Well-known who, when, how to troubleshoot networking systems onsite and hands-on hardware updates Not only do you have a team player mentality but you are ready to infuse passion into your work in internet networking Fluent in Mandarin Chinese, listen, speak, read, and write Knowledge of networking, servers, and OS Understand TCPIP Ability to use IDC hand tools Ability to lift heavy loads up to 50 lbs Must be able to work at heights from a ladder and in noisy or confined space Ability to travel 20% of the time when required Must be self-motivated, detail-oriented, positive in approach, professional, and help create, develop, and implement project process improvements Excellent communication skills Ability to rotate shifts, including holidays, off hours (i.e., graveyard shift, weekend, and vacation)

Preferred Qualification

Bachelors or higher degree preferred More than 1 year of above IDC experience Previous managerial position in this category Any above-describe IDC qualifications, certifications, or rewards

About Zenlayer

Zenlayer www.zenlayer.com is a global edge cloud services company headquartered in Los Angeles with branches and affiliates in Shanghai, Singapore, and multiple international locations. Businesses utilize Zenlayers platform to deploy applications closer to the users and improve their digital and AI experience. Zenlayer offers edge computer networking and application services up to 300 locations globally.

Additional Information

Schedule: Full-time Job Type: Regular Work Location: Downtown Los Angeles, CA Benefit: Eligibility Yes Salary: Compensation package will be commensurate with experience Zenlayer offers a competitive compensation package including health, dental, and vision insurance, paid holidays, vacation, personal, and sick days, 401k plan, wellness benefits, etc. Candidates with US work eligibility will be prioritized as we will not be able to consider candidates who require via sponsorship at this time.