Sign upLog in

Data Center Area Operations Manager

Amazon

Boardman, OR

Apply
JOB DETAILS
SKILLS
Amazon Web Services (AWS), Best Practices, Business Operations, Cloud Computing, Collocation, Communication Skills, Computer Engineering, Computer Science, Computer Servers, Computer Systems, Construction Design, Construction Management, Continuous Improvement, Customer Experience, Data Management, Disciplinary Action, Facilities Management, Federal Contracts, Federal Government, Forecasting, Identify Issues, Information Technology & Information Systems, Leadership, Lean Manufacturing, Lean Six Sigma, Mentoring, Network Operations Center, Operational Improvement, Operations, Operations Management, Operations Processes, Organizational Culture, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Management, Risk Management, Staff Requirements, Startup, Strategic Planning, Team Lead/Manager, Team Player, Technical Presentation
LOCATION
Boardman, OR
POSTED
27 days ago
Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online and continue to build and expand The Cloud this is your chance to make history. The Data Center Community is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our data center operations organization in the Eastern Oregon Region as a Data Center Operations (DCO) Cluster Manager. Data Center Operations Cluster Manager is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing managers who own data center infrastructure including the operational availability of network and server systems at scale. The pace, scale, and growth of Amazon's data center environment will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level, Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit, yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it. The ideal candidate for this role will understand Data Center IT infrastructure and Amazon Web Services and understand how the two coexist. If this understanding is contextual, you will be served well by your experience. If you are passionate about Customer Experience, think and act globally, and want to contribute to the operational excellence of Amazon data centers. This may be the challenge you've been looking for. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities - Lead and supervise a team of Data Center Managers (3-9 Area and front-line managers) and 100-150 hourly technicians within Regional Data Centers. - Drive operational performance goals and objectives relating to safety, security, availability, scaling, and efficiency. - Carry out supervisory responsibilities in accordance with the organization's policies and procedures. - Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs. - Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective including mentoring and training. - Develop, improve, and share operational best practices across the globe. - Hiring, managing, and developing the operations management team including data center managers and data center operations technicians. - Planning and executing the Infrastructure Operations component of new AWS data center build-outs, new colocation build-outs, AWS data center expansions, and colocation expansions, including the network and server rack infrastructure to facilitate the daily operations. - Continuous improvement of operational processes, procedures, methods, and tools. A day in the life A typical day at AWS is that there is no typical day. The business is constantly changing and as a leader in this space, your daily involves helping leading your team to adapt to those changes and add value to the business. You will be expected to role-model positive behaviors on the ground and inside the data halls every day and contribute to a strong and supportive organizational culture. A leader in this space has the daily flexibility to understand what is most important at that moment and adjust accordingly. We work hard, have fun and make history...daily. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - 5+ years of management experience - 5+ years of operations management experience - Experience with Lean/Six Sigma - 4+ years of professional work experience, or experience in technical work related to computer systems and technology components - 3+ years of managing managers experience - Bachelor's degree or above in computer science, computer engineering, or related field, or experience managing teams in these fields Preferred Qualifications - 3+ years of work in identifying security issues and risks, and developing mitigation plans experience - 7+ years of team management experience - 10+ years of design, construction or program management in mission critical facilities experience - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - - Knowledge of Lean Manufacturing & Continuous Improvement principles & techniques Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, OR, Boardman - 145,400.00 - 254,500.00 USD annually

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles