DAS / ERRCS Service Technician

Are you looking for a unique career opportunity that offers strong growth potential? Are you a low voltage technician with DAS/ERRCS/ERCES experience looking to move into a service-focused role? We are seeking skilled Service Technicians with experience in the Public Safety DAS (Distributed Antenna System) industry performing inspection, testing, troubleshooting, maintenance, and service of ERRCS/ERCES systems and infrastructure. Experience commissioning, diagnosing, and servicing ERRCS equipment is highly preferred, as well as proficiency using Spectrum Analyzer, CW, PCTEL, or similar RF testing equipment. Experience with low voltage systems and electrical conduit infrastructure is also a plus.

• Perform inspection, testing, troubleshooting, maintenance, and service of Public Safety DAS/ERRCS systems in Public Storage Facilities, Hotels, Multi-Family Residential projects, and medium to large commercial buildings.
• Conduct RF Sweep Testing, system diagnostics, and performance verification of DAS infrastructure and equipment.
• Troubleshoot system deficiencies, identify root causes, and complete corrective repairs and adjustments.
• Perform annual and recurring inspections/testing to ensure systems remain compliant with AHJ and NFPA requirements.
• Coordinate directly with customers, AHJs, and HCI office and other DAS team members regarding service schedules, deficiencies, and system performance.
• Complete service reports, testing documentation, deficiency reports, and service paperwork accurately and in a timely manner.
• Read and interpret blueprints, diagrams, submittals, specifications, schematics, and operational product manuals.
• Identify system issues, code deficiencies, or out-of-scope conditions and communicate findings to the DAS Service Team.
• Resolve field problems through research and evaluation of multiple solutions.
• Maintain a high level of professionalism while interacting with building owners, AHJ’s, and end users.
• Effectively communicate service status updates to the DAS Service Team.
• Ensure all work is performed safely and in accordance with company standards, manufacturer requirements, and applicable codes.

• Proficient in troubleshooting, testing, and servicing coax cable systems and connector terminations.
• Proficient in fiber optic testing and troubleshooting. Fusion splicing and operation of fiber optic test equipment is a plus.
• Experience performing RF Sweep Testing and using industry-related DAS/ERRCS testing equipment such as Spectrum Analyzer, CW, PCTEL, or similar equipment preferred.
• Working knowledge of Public Safety DAS/ERRCS/ERCES systems, infrastructure, and applicable code requirements.
• Valid California driver’s license with a clean driving record.
• Applicants must meet company requirements related to background checks and driving record.
• Must be proficient in the use and application of industry-related software and tools, including Microsoft Office.
• Must possess strong communication and customer service skills, using tact and professionalism when interacting with customers, contractors, AHJs, and building owners.
• Must be skilled in the use of automatic and hand tools required for DAS/ERRCS service, testing, maintenance, and troubleshooting activities.
• Regular, reliable, and predictable attendance required.
• Company vehicles may be provided to qualified senior technicians at the discretion of the Project Manager or Service Manager responsible for the department.
• Must be able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 60 feet, crawl spaces, above ceilings, and other construction or service environments.
• Capable of performing physical labor including carrying and moving equipment and tools as required, and lifting up to 75 lbs.
• Ability to independently diagnose problems, identify deficiencies, and recommend corrective solutions in the field.
• Industry-related NICET certification required to obtain within 1^st year.
• Manufacturer Certifications, and FCC License are a plus.

HCI Systems Inc. is a licensed C-7, C-10 and C-16 low voltage systems integration contractor offering a full spectrum of services including sales, engineering, installation, service, and maintenance with over 600 employees in our seven branches. We offer fire life safety, fire suppression, fire sprinkler, access control, video management, intrusion detection, structured cable, nurse call and other related electronic detection solutions to our customers.

Why Join Us?

• Unlimited Growth – Our expanding product lines and markets drive consistent double-digit growth, creating ongoing opportunities for advancement.
• Comprehensive Benefits – Enjoy 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
• Paid Time Off – Recharge with paid holidays and our PTO plan
• Weekly Pay – Get paid every Friday.
• Employee Perks – From appreciation events and department outings to wellness programs and pet insurance, we invest in our team’s well-being.

Equal Employment Opportunity

HCI is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms and conditions of employment and give equal opportunity considerations to applicants and employees regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (“Protected Classifications”). HCI will reasonably accommodate employees and applicants with disabilities as required by law, if the person is otherwise qualified to perform all the essential functions of the position safely and competently.