Dairy Supervisor

Position Summary

The Dairy Supervisor is responsible for supporting the daily operation of the Dairy Department by ensuring product availability, inventory accuracy, merchandising excellence, and outstanding customer service. This position assists with supervising department associates, maintaining product quality standards, controlling shrink, and executing department sales initiatives. The Dairy Supervisor helps create a clean, organized, and customer-focused department while supporting store profitability and operational goals.

Key Responsibilities Department Operations

• Assist in overseeing daily Dairy Department operations.
• Ensure dairy cases, coolers, displays, and promotional features are fully stocked and properly maintained.
• Monitor product quality, freshness, code dates, and rotation procedures.
• Assist with inventory management, ordering, receiving, and stock replenishment.
• Maintain accurate pricing, shelf tags, and promotional signage.
• Ensure department conditions meet company merchandising standards.

Customer Service

• Provide exceptional customer service and product knowledge.
• Assist customers with product selection, special requests, and product availability questions.
• Resolve customer concerns promptly and professionally.
• Promote a positive shopping experience that encourages customer loyalty.

Leadership & Team Development

• Assist with training, coaching, and developing Dairy Department associates.
• Delegate daily tasks and monitor productivity and performance.
• Foster teamwork, accountability, and a positive work environment.
• Support department leadership initiatives and objectives.
• Provide leadership coverage in the absence of the Dairy Manager.

Inventory & Merchandising

• Monitor inventory levels to maintain strong in-stock conditions.
• Help control shrink through proper product handling, rotation, and inventory practices.
• Execute promotional programs, seasonal displays, and merchandising initiatives.
• Ensure efficient organization of backroom and cooler inventory.

Food Safety & Compliance

• Ensure compliance with food safety, sanitation, and health regulations.
• Monitor refrigeration temperatures and storage conditions.
• Maintain a clean, safe, and organized department environment.
• Follow all company safety policies and operational procedures.

Financial Performance

• Support department sales, profit, and productivity goals.
• Minimize losses related to spoilage, damage, and shrink.
• Assist with inventory counts and operational reporting.
• Support merchandising efforts that drive sales growth and profitability.

Qualifications

• High school diploma or equivalent preferred.
• Previous grocery, dairy, retail, or food industry experience preferred.
• Prior supervisory or leadership experience preferred.
• Strong customer service and communication skills.
• Knowledge of dairy product handling, merchandising, and inventory practices preferred.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequent bending, reaching, lifting, carrying, pushing, and pulling.
• Ability to lift and move up to 50 pounds regularly.
• Ability to work in refrigerated cooler environments for extended periods.
• Ability to push carts, stock merchandise, and move pallets safely.
• Flexible availability, including mornings, evenings, weekends, and holidays.

Success Factors

• Strong leadership and coaching abilities.
• Commitment to customer service excellence.
• Attention to detail and inventory accuracy.
• Effective organizational and time-management skills.
• Knowledge of product freshness and rotation practices.
• Dependable, self-motivated, and results-oriented.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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