Cyient Quality Team Lead

Cyient Quality Team Lead

Company Name: Cyient, Inc.

Job Summary

The Quality Team Lead at Cyient, Inc. will be responsible for overseeing and guiding a team of quality professionals, ensuring the delivery of high-quality products and services that meet or exceed client expectations and industry standards. This role involves leading quality initiatives, driving continuous improvement, and fostering a culture of excellence within the team.

Job Responsibilities

• Lead, mentor, and develop a team of Quality Coordinators, providing regular feedback and performance evaluations.
• Develop, implement, and maintain quality assurance processes, procedures, and standards in alignment with company policies and client requirements.
• Oversee the execution of quality control activities, including inspections, audits, and testing, across various projects and deliverables.
• Analyze quality data and metrics to identify trends, root causes of defects, and areas for process improvement.
• Collaborate with project managers, engineering teams, and other stakeholders to integrate quality practices throughout the project lifecycle.
• Drive the implementation of continuous improvement methodologies (e.g., Lean, Six Sigma) to enhance efficiency and effectiveness of quality operations.
• Develop and deliver training programs on quality best practices, tools, and methodologies to team members and other relevant staff.
• Act as a primary point of contact for clients regarding quality-related concerns, providing timely and effective resolutions.
• Prepare and present regular quality reports to management, highlighting performance, achievements, and challenges.
• Ensure compliance with relevant industry regulations, certifications, and internal quality management systems.

Job Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related technical field. A Master's degree is a plus.
• 5+ years of experience in quality assurance or quality control, with at least 2 years in a leadership or supervisory role.
• Proven experience in implementing and managing quality management systems (e.g., ISO 9001).
• Strong understanding of quality methodologies and tools (e.g., statistical process control, FMEA, root cause analysis).
• Excellent leadership, communication, and interpersonal skills with the ability to motivate and develop a high-performing team.
• Proficiency in data analysis and reporting tools, with the ability to interpret complex data and drive actionable insights.
• Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.
• Relevant industry certifications (e.g., ASQ Certified Quality Engineer, Six Sigma Green/Black Belt) are highly desirable.
• Experience in the specific industry relevant to Cyient's projects (e.g., aerospace, automotive, telecommunications, utilities) is a significant advantage.
• QN Experience preferred