Cybersecurity Tech I - CITRM

Utah Valley University

Orem, UT

JOB DETAILS
SALARY
$23.48–$28.18 Per Hour
SKILLS
Anti-Virus Software, Audiovisual, Auditing, Best Practices, Computer Security, Computer Software, Continuous Improvement, Develop and Maintain Customers, Documentation, Employee Assistance Plan, Encryption Software, Enterprise Protection, Frequently Asked Questions (FAQ), Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Information/Data Security (InfoSec), Internet Security, Knowledge Base, Nessus, Network Protocols, Open Source, Open Systems Interconnection (OSI), Operating Systems, Problem Solving Skills, Security Monitoring, Snort, Team Player, Technical Support, Training/Teaching, Trend Analysis, VPN (Virtual Private Network), Wireshark (Ethereal)
LOCATION
Orem, UT
POSTED
10 days ago

Cybersecurity Tech I - CITRM

Salary

$23.48 - $28.18 Hourly

Location

Main Campus - Orem

Job Type

Part-Time Staff

Job Number

FY2606107

Division

VP Digital Transformation/CIO

Opening Date

06/12/2026

Closing Date

7/1/2026 11:59 PM Mountain

Required Documents Needed to Apply

Resume

Applicant Support

1-855-524-5627

Support@schooljobs.com

  • Description
  • Benefits
  • Questions

Position Announcement

Under the direction of the Chief Information Security Officer (CISO), the Cybersecurity Technician plays an important role in safeguarding Utah Valley University's digital environment by supporting the security of enterprise IT systems used by faculty, staff, and students. This position focuses on installing and maintaining client-side security tools, monitoring systems for vulnerabilities, and performing audits and scans to help protect sensitive institutional data. The work directly contributes to maintaining a secure and reliable technology environment that supports teaching, learning, and administrative operations across campus.

This role is well-suited for individuals who are detail-oriented and motivated by protecting information systems in a dynamic higher education setting. In addition to responding to security alerts and supporting incident prevention efforts, the technician collaborates with the security team to document procedures, maintain knowledge bases, and recommend practical security solutions for campus partners. The position offers meaningful hands-on experience in enterprise cybersecurity while supporting continuous improvement of UVU's overall security posture.

Summary of Responsibilities

  • Provides procedures for troubleshooting or answers to frequently asked questions and documents them for knowledge-base articles.
  • Maintains the department web site.
  • Performs scans and audits of systems for Personally Identifiable Information and helps with securing sensitive data.
  • Performs troubleshooting on client-side security products and alerts from information security tools.
  • Provides technical support of VPN client, Endpoint Detection and Response (EDR), AV, and encryption software on computers.
  • Provides security awareness training to end users and informs students and employees of UVU security policies and practices.
  • Performs other job-related duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with an associate degree in Information Technology and three years of experience administering and maintaining enterprise-level IT systems; OR equivalent education and experience related to the Summary of Duties totaling five years.

Knowledge / Skills / Abilities

  • Knowledge and experience with information technology security issues and best practices.

  • Knowledge of current trends and developments in Information Technology.

  • Knowledge and experience with operating systems and protocols used with modern enterprises including:

  • Windows 10/11

  • MacOS

  • Windows Server

  • Linux

  • Knowledge of open source security tools like Nessus, Snort, and Wireshark.

  • Skills in working with all layers of the Layer 7 OSI model and networking protocols.

  • Ability to collaborate with others.

  • Ability to work in a team environment as a team player.

  • Ability to work independently with little supervision.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

Although part-time and adjunct (less than 30 hours per week) employees are ineligible for the full-time employee benefits package, the university is pleased to offer the following:

  • Undergraduate tuition remission benefit:

  • Part-time: waives 100 percent of tuition and general student fees for up to 3 credit hours or 1 course after 6 consecutive months of employment and a minimum of 480 hours worked (dependents do not qualify)

  • Adjunct: waives 100 percent of tuition and general student fees for one course per semester in which there is an active teaching assignment at the university (dependents do not qualify)

  • Access to the Employee Assistance Program (EAP)

  • Access to Campus Recreation and Wellness

  • Exclusive cash rewards through Utah Community Credit Union's (UCCU) branch on UVU's campus when becoming a member

01

Do you have experience providing technical support for client-side security tools such as VPN clients, endpoint detection and response (EDR) software, antivirus (AV) software, or encryption tools?

  • Yes
  • No

02

Do you have experience troubleshooting IT systems or security alerts and documenting procedures, solutions, or FAQs for a knowledge base or similar resource?

  • Yes
  • No

03

Do you have experience supporting cybersecurity practices such as scanning for sensitive data (e.g., PII), maintaining websites, or delivering end-user security awareness training?

  • Yes
  • No

04

How many years of experience do you have in this type of position?

  • <1
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8+

05

What is your highest level of education?

  • High School or equivalent
  • Associates
  • Bachelors
  • Masters
  • Ph.D.
  • Ph.D. (abd)
  • Juris Doctorate

Required Question

Employer Utah Valley University

Address 800 W. University Parkway

Orem, Utah, 84058

Phone Applicant Support 855-524-5627

Website http://www.uvu.edu

About the Company

U

Utah Valley University

Utah Valley University was established in 1941 as Central Utah Vocational School (CUVS) with the primary function of providing war production training. CUVS was part of the Provo School District located in south Provo. The institution received a state appropriation in March 1945 of $50,000 to operate for the 1945-1947 biennium. In 1947, the school received funding as a permanent state institution. A new site for the school was acquired on University Avenue in Provo in 1948; in the 1952, the state appropriated funding for the first construction on that site. As enrollments grew, the state acquired over 185 acres in southwest Orem and the first building was completed in 1977. Today, the University’s facilities consist of a combined total of 412 acres with 50 buildings with campuses in Orem, Provo, and Heber City and property in Vineyard and at Thanksgiving Point in Lehi.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Education
FOUNDED
1941
WEBSITE
http://www.uvu.edu/