NOTE : This job requires traveling to 37 locations within 5 borough of NYC on need basis.
Consultant Qualifications
Experience:
• Minimum 2 years’ experience working in IT Technical Support in an enterprise environment.
• Minimum 1 year experience supporting Microsoft Windows operating system
• Minimum 1 year experience supporting mobile devices running Android or Apple iOS operating systems.
• Experience supporting Microsoft Windows, Android and iOS devices.
• Experience using ticketing systems for task assignment and resolution
Education and Skills:
• Associate’s degree in computer science, cybersecurity engineering, information systems or related discipline.
• Expert level knowledge of Microsoft Windows, Android and Apple iOS operating systems
• Experience installing operating system and security software on multiple computers, smartphones and other equipment.
• Understand and follow broad and complex instructions in verbal and written form.
• Comprehend technical language and to confer, analyze and communicate in an objective, lucid manner.
• Work independently and prioritize multiple tasks and adapt to needed changes;
• Preferred certifications: A+ from CompTIA