Biotech and Pharmaceutical, Computer Systems, Customer Support/Service, Data Entry, High Tech Industry, Inventory Cycle Counts, Inventory Management, Inventory Reports, Laboratory, Laboratory Operations, Lift/Move 50 Pounds, Literacy, Metrics, Microsoft Excel, Microsoft Office, Microsoft Product Family, Microsoft Word, Operational Support, Operations Management, Order Processing, Physical Inventory, Purchasing/Procurement, Research Protocols, Safety/Work Safety, Shipping/Receiving, Team Player, Telephone Skills, Warehousing
Job Description:
Under close supervision, responsible for tasks in inventory management (Consumables, chemicals, samples, etc.) and accurate inventory control, processing requests leading to inventory movement on and off site and fulfilling customer metric reporting. Perform inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting. Provide daily customer service functions and communicates with the customer relative to inventory management.
Job Description
In this role, you will report to the Area Operations Manager and will work closely with the Lab and Production Services team of over 1,500 on- and off-site expert personnel and our customers to perform customized, mission-based lab work and research protocols that help return time back to science.
What we are looking for
- Education: A high school diploma or GED is required
- Experience: Minimum 2 years of material handling/inventory replenishment or customer service experience is required
- Collaboration Tool: Microsoft Teams experience preferred
Preferred Qualifications:
- Digital literacy including Microsoft Office with proficiency in Word and Excel.
- Solid understanding and experience in either shipping, inventory, or purchasing.
- Excellent Customer Service Skills: displays a professional can-do attitude
- Must be able to lift 50Lbs
Who you are
A creative, agile, and highly motivated professional seeking to enhance your experience and gain some meaningful professional growth within Lab and Production Services. Apply today if you want to go further in your career and have the following:
- A strong work ethic and (initiative)
- Ability to work independently or as part of a team
- Ability to work in a fast-paced environment
How you will thrive and create an impact
Lab and Production Services team is a crucial part of the Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:
- Facilitate orders for consumable lab inventory replenishment and enter orders into computer systems, Web, etc.
- Receive inbound shipments from UPS, FedEx, and other common carriers
- Resolve all shipping errors.
- Manage customers warehouse inventory, including delivery product replenishment
- Support multiple customers in a geographic area will require driving between facilities to perform Inventory task
- Perform additional inventory management-related functions such as monitoring slow-moving and dead stock, conducting cycle counting and yearly inventories, and reporting, etc.
- Perform shipping coordination activities such as answering customer calls, and handling routine issues.
- Utilize customer computer systems in fulfillment of job duties
- Meet goals and objectives: safety, performance, and quality.
- Perform other duties as assigned.
Skills/Experience:
Required Skills:
Desired Skills:
Degree Requirement:
Certification Requirements:
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”