Customs Entry Writer II

Yusen Logistics

Houston, TX

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JOB DETAILS

SALARY

$43,060–$69,463 Per Year

SKILLS

Accounting Policies, Background Investigation, Billing, Brokerage, Cargo/Freight, Continuous Improvement, Customer Escalations, Customer Support/Service, Data Entry, Detail Oriented, Distribution Services, Distribution Warehousing, Documentation Review, Equal Employment Opportunity (EEO), Federal Laws and Regulations, Freight Forwarding, Genetics, High School Diploma, Identify Issues, Logistics, Microsoft Internet Explorer Browser, Microsoft Office, Multitasking, Organizational Skills, Payment Processing, Performance Metrics, Problem Solving Skills, Reporting Skills, Standard Operating Procedures (SOP), State Laws and Regulations, Status Reports, Supply Chain, Supply Chain Management, Systems Maintenance, Time Management, Trucking, United States Customs, Writing Skills

LOCATION

Houston, TX

POSTED

2 days ago

Overview

Salary Range: $43,060 - $69,463

Position Summary

The Entry Writer II position works within the CHB team overseeing the accurate and timely submission of customs entries for clearance of in-bound cargo through US Customs and facilitating the delivery of freight to customers. The Entry Writer II serves as a customer advocate, handles escalations and must possess good customer service skills.

Responsibilities

Essential Duties and Responsibilities

Receive and review documentation, input and transmit data for CBP release of shipments.
Follow SOPs for each customer on the correct method and data required for preparing an entry.
Under the guidance of the licensed broker or customer classify products according to the HTSUSA
Identify products that are subject to PGAs
Maintain system task list to identify the status of every entry through each phase of the CBP process
Organize their work to identify the status of every file through every phase of the CBP entry process.
Recognize routine and non-routine transactions for reporting discrepancies to management
Responsible for meeting KPI's (Key Performance Indicators) for Import operations
Manage customs issues, such as holds and exams
Handle entry cancellations; IT/TE/IE moves as needed
Handle carnets and TIB entries
Identify and resolve issues that may result in delayed cargo release or final delivery
Report all issues to customers and management affecting timely clearance and delivery in a timely manner.
Report problem resolutions to management in a timely manner including suggestions for problem avoidance in the future.
Communicate in writing or verbally with customers and manage all issues affecting specific urgent shipments.
Track and trace shipments and coordinate with airlines, steamship lines, freight forwarders and CFS on the availability of imported shipments
Arrange with trucking companies the pick-up and delivery of freight solutions to simplify and expedite cargo flow.
Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions

Qualifications

High School Diploma or GED required.
2-4 years of experience as an entry writer or in customs brokerage operation
Must have sound knowledge of US Customs and Harmonized Tariff Codes, familiarity with Free Trade Agreements (knowledge of CHB processes)
IATA Dangerous Goods Certificate and experience with Cargowise, a plus.

Essential Job Functions

Primarily working in an office environment, spending extended periods seated at a desk and regularly using computer equipment.
Occasionally lifts and carries office supplies, files, or equipment, typically weighing up to 20 pounds.
Ability to interact professionally and effectively with internal and external customers in person and over the phone and email
Good organizational and time management skills.
Good problem-solving skills
Able to handle multiple tasks simultaneously while paying attention to detail
Ability to utilize Microsoft Office Suite programs and other programs to produce status report and other documents

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required

Benefits

Yusen offers a generous Employee Benefits Package including:

Medical, Dental, and Vision beginning the 1st of the month following start date
401k with a company match
Standard 10 days PTO
Eligible for bonus plan
7 Paid Holidays
Eligble for OT pay if applicable
Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.

Customs Entry Writer II

Yusen Logistics

Houston, TX

About the Company

Yusen Logistics

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