$100,000–$135,000 Per Year
Brokerage, Coaching, English Language, Freight Forwarding, High-Throughput Screening (HTS), Import/Export, International Business, Leadership, Logistics, Maintain Compliance, Mandarin Chinese Language, Mentoring, Problem Solving Skills, Regulations, Sales, Staff Training, Strategic Planning, Supply Chain, United States Customs, Workflow Analysis
Position: Customs Brokerage Manager (English/Mandarin)
Location: Jamaica, NY
Industry: International Freight Forwarder
Schedule: Mon-Fri, 1st shift
Salary: $100,000 - $135,000/year, based on experience, with flexibility for the right candidate
Type: Direct Hire with benefits
Key Responsibilities:
- Lead, mentor, and develop a Customs Brokerage team, providing operational guidance and coaching.
- Ensure compliance with CBP and OGA regulations, including HTS classification and protest filing.
- Train staff on new regulations, customs procedures, and systems like CargoWise.
- Analyze workflows, identify inefficiencies, and implement improvements.
- Collaborate with Sales on client visits and strategic initiatives.
- Address service issues and workflow gaps promptly.
- Manage VIP accounts and assist with customs clearance tasks as needed.
- Required Experience:
- At least 5 years in freight forwarding, customs brokerage, or import/export operations.
- Fluent in English and Mandarin.
- Relevant coursework in International Business, Supply Chain, or Logistics is a plus.
- Minimum 2 years supervisory or team-lead experience preferred.
- Active U.S. Customs Broker License required.
P
Pridestaff
We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.
50 to 99 employees
Business Services - Other
https://www.pridestaff.com/