Customer Support Specialist (temp)

ENABLE your future through light.Excelitas is a global technology leader with more than 7500 employees focused on delivering market-driven solutions to fulfill the illumination optical detection and imaging needs of OEMs and end-users across the biomedical semiconductor industrial consumer products scientific security defense and aerospace sectors.ENGAGE with us today and make your contribution to the future Join the team that leading technology companies turn to for cutting-edge photonic innovation. At Excelitas Technologies you are how we EXCEL.We are currently seeking a Customer Service Specialist who will assist customer service with data entry tasks in SalesForce and SAP. This position is a temporary position.Main responsibilitiesBe able to recognize a Customer Purchase Orders and additional documentationEnter details into SalesForce or SAPAssist with Date management and Item Availability confirmations.Able to learn a task quickly and perform it.Communicate clearly and concisely with Customer Support Representatives and Manager.Be able to email other departments in the company if asked to do so.Compliance and supportEnter details into the system to setup an RMA for customer returnsOther responsibilities as assigned.RequirementsOne year customer support inside sales or contract administration work experience preferred.Previous manufacturing experience preferred or business to business.Previous experience using enterprise resource planning ERP software preferred SalesForce SAP.Highly organized self-motivated and possesses a desire to work at a fast pace with a sense of urgency accuracy flexibility.Ability to manage several tasks at once.Ability to work on a wide variety of tasks with little or no supervision.Able to foster strong relationships and communicate effectively in person via the telephone and electronically.Strong Microsoft Suite Skills preferred Salesforce or SAP experience preferred.Pay range 20.00 - 24.00 per hour depending on experience.Our facility in Boulder Colorado has key functions in Research and Development Operations Production and other disciplines. This facility specialises in the manufacturing of ultra-precision optical components optical thin film coatings and optical sub-assemblies for demanding applications in lasers materials processing instrumentation life sciences avionics and defence.This site offers capabilities that include substantial design and engineering resources comprehensive optical fabrication and coating capabilities advanced assembly technology and an extensive in-house metrology lab.LI-FM1 on-siteEqual OpportunityAffirmative Action EmployerMinoritiesFemalesDisabilityGender IdentitySexual OrientationExcelitas is seeking leaders and innovators to join our global team Visit httpsjobs.excelitas.com