Customer Support Specialist / Receptionist - F/T - Dover Nissan

HERTRICH Family of Automobile Dealerships

Dover, DE

JOB DETAILS
LOCATION
Dover, DE
POSTED
17 days ago

Customer Support Specialist / Receptionist

Automotive Cashier | Full-Time | Growth Opportunity

  • NOW HIRING - Customer-Focused Professionals
  • Front Desk | Customer Service | Career Growth

Start Your Career with a Growing Automotive Leader!

The Hertrich Family of Dealerships is hiring a Full-Time Customer Support Specialist / Receptionist to support our busy dealership operations.

If you enjoy working with people, handling calls, and being part of a fast-paced team, this is a great opportunity to build a long-term career with room for advancement.

Why Choose Hertrich?

  • Competitive Pay Plan
  • Career growth and advancement opportunities
  • 401(k) with Employer Match
  • Employee Vehicle Purchase Discounts
  • Stable, team-oriented work environment

Hertrich is a third-generation, family-owned dealership group with:

  • 24 Dealerships
  • 15 Collision Centers
  • 18 Automotive Brands

We proudly support 90+ local charities and are known for a culture built on integrity, accountability, and excellence.

What You'll Do

  • Answer and manage a multi-line phone system
  • Greet and assist customers in a friendly, professional manner
  • Process cash and credit card transactions accurately
  • Handle service tickets, customer paperwork, and dealer transactions
  • Perform general office duties (filing, data entry, organization)
  • Support daily dealership operations as needed

What We're Looking For

  • Strong communication skills (phone and in-person)
  • Professional, friendly, and customer-focused attitude
  • Basic computer skills and ability to learn dealership systems
  • Organized and detail-oriented
  • Reliable with a strong work ethic
  • Flexible schedule (including evenings and Saturdays)
  • High School Diploma or GED required

Ready to Grow Your Career?

If you're looking for a stable, customer-facing role with growth potential, we want to hear from you.

Apply today and join the Hertrich team!

Equal Opportunity Employer Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug-free workplace.




Job Posted by ApplicantPro

About the Company

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HERTRICH Family of Automobile Dealerships

Yesterday, Today and Tomorrow

For over 100 years, the Hertrich name has been synonymous with growth in the automotive industry. From our inception, the company philosophy has been simply to "Sell cars; Satisfy customers", with the emphasis always on the customer's needs. It takes great employees to make that happen.

From Frederick W. Hertrich's modest immigrant beginnings in 1903 as a Gear-maker, then Engineer for Buick, Hertrich's has grown into "One of the top 100 Dealer Groups in the United States" (Ward's Automotive). With 17 dealerships in four states, 18 franchises and over 900 employees, the Hertrich Family of Dealerships is still exploring new possibilities. Both third and fourth generation family members are actively leading us into a bright future.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
1963
WEBSITE
http://www.hertrichs.com/