Administrative Skills, Communication Skills, Customer Support/Service, Documentation, English Language, Information Technology & Information Systems, Microsoft Office, Multilingual, Order Picking/Packing, Order Processing, Order/Customer Fulfillment, Organizational Skills, Presentation/Verbal Skills, Pricing, Record Keeping, Shipping Documents, Shipping/Receiving, Spanish Language, Time Management, Warehousing, Writing Skills
Order Processing & Customer Service Representative Bilingual (English/Spanish)
Hours: M-Thurs 8am-5pm, Friday, 8am-2:30p
Compensation: $18-$22/hr depending on experience
The Role:
Responsible for receiving and processing parts orders, maintaining organized records, and delivering customer communication regarding order status, pricing, and potential delays. In addition to administrative responsibilities, this position involves light warehouse duties, including pulling and packing small parts for shipment and preparing documentation for export orders.
What you will do:
- Receive and process customer orders via phone, email, and other electronic platforms.
- Enter customer and product information into internal systems and databases.
- Review and verify order details to ensure accuracy and completeness.
- Communicate professionally with customers regarding order status, pricing updates, and delays.
- Prepare, review, and organize documentation required for export shipments.
- Pull, pack, and prepare small parts for outbound orders.
- Collaborate with internal departments to ensure timely and efficient order fulfillment.
What you will bring:- 1+ years of order processing and customer service.
- Effective written and verbal communication skills in English and Spanish.
- Proficiency in MS Office Suite.
- Ability to perform light physical tasks, including lifting and
#charlottejobs #CSR #NCjobs #bilingualCSR
English and Spanish written and verbal skilsP
PrideStaff
We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.
50 to 99 employees
Business Services - Other
https://www.pridestaff.com/