Customer Support Representative

This role offers benefits including 401(k) matching, dental, and health insurance.

The Customer Service Representative handles customer interactions, order processing, problem resolution, and account management. Key responsibilities include

• Problem-solving and managing customer accounts
• Developing strong customer relationships to support sales
• Scheduling service and delivery appointments
• Coordinating with the operations team
• Contacting customers for additional services or maintenance plans
• Escalating unresolved issues to appropriate departments

Qualifications include a high school diploma or GED, at least two years of customer service experience, strong communication skills, proficiency in Microsoft Office, and good time management. The company specializes in advanced water filtration solutions for residential, commercial, and industrial clients. All hiring decisions are made locally by the independently owned location.