Customer Support Engineer (CSE)

Maania Consultancy Services

Washington, DC

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Apache, Computer Science, Defense Information Systems Agency (DISA), DoD Directive 8140, DoD Directive 8570, Enterprise Applications, IAT - Information Assurance Technical, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Java, JavaScript, MCSE - Microsoft Certified Systems Engineer, Mobile Devices, On Site Support, Operational Expenditure (OPEX), Secret Clearance, Security Clearance, Service Delivery, Software Administration, Systems Analysis, Technical Support, Tomcat, United States Department of Defense (DoD)
LOCATION
Washington, DC
POSTED
3 days ago
Responsibilities

System & Application Support


Provide on-site technical support for ITS, DMM, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds across WHS FSD, DISA, and other DoD components.

Minimum Requirements:
  • A minimum of five (5) years of experience in technical support, systems analysis, or IT service delivery within a DoD or federal environment.
  • Must have DoD 8570 – IAT Level III compliant certification 
  • Experience supporting enterprise applications and working directly with end users.
  • Java experience[JS1] [JS2] 
  • Shall possess an Active Secret security clearance
  • Bachelor’s degree in information technology, Computer Science, or related discipline, or equivalent experience in lieu of education.
Preferred Certifications:
  • DoD 8570 – IAT Level III compliant certification preferred (e.g., SecurityX/CASP CE).
  • Microsoft Certified Systems Engineer (MCSE)
  • ITIL 4

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About the Company

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Maania Consultancy Services