About Ardent Contracting

Ardent Contracting is a commercial general contractor based in Cary, North Carolina, specializing in commercial construction, renovations, tenant improvements, fit ups, and industrial projects.

We are committed to professionalism, operational excellence, and delivering high quality service to our clients and project partners. As our operations continue to grow, we are expanding our remote administrative and customer support team.

Position Overview

Ardent Contracting is seeking a reliable and detail oriented Customer Support & Financial Operations Specialist to support daily administrative coordination, customer communication, and operational reporting activities.

This role is ideal for individuals who possess strong communication skills, professionalism, organizational ability, and the capability to work effectively within a structured remote environment.

Paid training is provided.

Responsibilities

• Respond to customer and client inquiries professionally via email and Microsoft Teams
• Assist with administrative coordination and internal operational support
• Support invoice tracking, account documentation, and payment record organization
• Maintain accurate digital records and internal reporting logs
• Coordinate with internal departments regarding scheduling and operational updates
• Assist with customer service and account support activities
• Organize and manage confidential business documentation
• Support general remote office and administrative functions
• Maintain professionalism and accuracy in all communications

Qualifications

• Strong written and verbal communication skills
• Excellent attention to detail and organizational abilities
• Ability to work independently in a remote setting
• Comfortable using email platforms, Microsoft Office, and Microsoft Teams
• Customer service, administrative, accounting, or operations experience preferred
• Strong time management and multitasking skills
• Professional and dependable work ethic

Compensation & Benefits

• Competitive compensation package
• Paid training provided
• Remote work flexibility
• Professional growth opportunities
• Supportive team environment
• Long-term advancement potential

Schedule

• Full-Time
• Monday Friday
• Remote Position

About the Hiring Process

Qualified applicants will be contacted regarding the next stage of the hiring and onboarding process. All communication and interview coordination are conducted through official company communication channels.

Ardent Contracting is committed to maintaining a professional and inclusive work environment for all team members.