Customer Solutions Agent

Skyline Elite not only markets products, but also creates meaningful connections that drive growth and customer loyalty. As we expand our partnership with AT&T in Fort Myers, we’re looking for passionate individuals who can embody our people-first values while delivering exceptional service. That’s where you come in.

The Customer Solutions Agent will represent AT&T by guiding residential customers through wireless options while resolving inquiries and ensuring every interaction feels personal. This role is ideal for an individual who is passionate about human connection and making a difference in people’s daily lives. Every Customer Solutions Agent will have the chance to grow a career while helping customers feel supported and valued.

Key Responsibilities of every Customer Solutions Agent

• Engage directly with residential customers to present AT&T wireless products.
• Deliver personalized solutions that meet customer needs in a customer-facing setting.
• Build trust and rapport while guiding customers through service options.
• Provide clear explanations of product features and benefits.
• Resolve customer concerns with patience and professionalism.
• Maintain accurate records of customer interactions and sales.
• Collaborate with team members to enhance customer satisfaction.
• Uphold AT&T’s commitment to service excellence.

Desired Skills and Qualifications we need from a Customer Solutions Agent

• Strong interpersonal and communication skills.
• Ability to listen actively and respond empathetically.
• Customer-first mindset with a passion for service.
• Confidence in presenting solutions in residential environments.
• Problem-solving ability with a calm, professional demeanor.
• Team-oriented with collaborative spirit.
• Self-motivated and eager to grow in a commission-based role.

With a commission-based structure, the ability of a Customer Solutions Agent to connect and serve translates directly into measurable success.
APPLY TODAY and begin your fast track to learning the business!